Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shenique Anglin

Foley,AL

Summary

Hardworking candidate well versed in the hospitality industry. Experienced in providing exceptional customer service to guest and ensuring efficient operations within my area of work. Committed to developing a strong working relationship with all team members of an organization to promote optimal service delivery. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge

Overview

2
2
years of professional experience
1
1
Certification

Work History

Togo Host

Texas Roadhouse
07.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Promoted business loyalty by fostering positive customer relationships.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hostess

The Original Oyster House
02.2022 - 03.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Education

High School Diploma -

Foley High School
Foley, AL
05.2023

High School Diploma -

St James High School
Jamaica
06.2021

Skills

  • Telephone Reception
  • Team Collaboration
  • POS Software
  • Customer Service
  • Sales and Marketing
  • Hospitality Service Expertise

Certification

  • CNA - Certified Nurse Assistant
  • Mobilizing Alabama Pathways Certification
  • Alabama certified Employee Certification
  • National Career Readiness Certification

Timeline

Togo Host

Texas Roadhouse
07.2023 - Current

Hostess

The Original Oyster House
02.2022 - 03.2023

High School Diploma -

Foley High School

High School Diploma -

St James High School

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Shenique Anglin