Chloe Hawney
Lincoln,NE
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Custom Art/Custom Picture Framer
Michaels Arts and Crafts
Lincoln, NE
07.2024 - Current
- Assisted customers in selecting appropriate matting and framing options for their artwork.
- Provided excellent customer service through friendly interactions with clients.
- Assembled picture frames with glazing, mouldings, hangers, and other components.
- Mounted prints onto foam core board or other substrates using adhesives or corner clips.
- Created displays featuring framed works of art in store windows or showrooms.
- Operated power saws and other tools safely when needed
- Received customer orders, measured and cut mats and frames to size.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
Replenishment Team Member
Michaels Arts and Crafts
Lincoln, NE
06.2024 - Current
- Stocked shelves and carried merchandise out to floor so customers could select needed items.
- Kept sales floor and stockroom neat and clean.
- Unloaded, checked, counted and sorted incoming product to verify receipt of items.
- Put together visually-pleasing displays for regular merchandise and sales promotions.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Operated forklift and pallet jack to transport heavy loads.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Followed established guidelines for stocking merchandise on shelves according to store standards.
- Collaborated with management team to develop new strategies for improving replenishment processes.
- Unloaded large trucks with merchandise quickly and efficiently
- Detail sorted boxes of merchandise to be sent out to the sales floor quickly and efficiently
Cashier/Sales Associate
Michaels Arts and Crafts
Lincoln , NE
07.2022 - Current
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Performed other duties as assigned by management.
- Worked extra hours to cover and provide help for areas as needed by management
Cashier/Sales Associate
Ace Hardware Stores
Lincoln, NE
05.2023 - 09.2023
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved customer complaints professionally in accordance with company policy.
- Built and maintained productive relationships with employees.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Lincoln North Star Highschool
Lincoln, NE05-2024
Skills
- Safe work practices
- Continuous learning attitude
- Lifting heavy merchandise
- Power tool operation
- Collaborative teamwork
- Strong communication skills
- Flexible hours and scheduling
- Truck Unloading
- Clean business practices
- Communication and Customer Service
- Personalized Customer Interaction
Timeline
Custom Art/Custom Picture Framer
Michaels Arts and Crafts
07.2024 - Current
Replenishment Team Member
Michaels Arts and Crafts
06.2024 - Current
Cashier/Sales Associate
Ace Hardware Stores
05.2023 - 09.2023
Cashier/Sales Associate
Michaels Arts and Crafts
07.2022 - Current
High School Diploma -
Lincoln North Star Highschool