Chloe Hebert
Thibodaux,LA
Summary
Ambitious and results-oriented MBA candidate with a Bachelor of Science in Management and an Associate's Degree in General Studies, along with undergraduate certificates in management and marketing. Proven experience in sales, customer service, and administrative roles, demonstrating a strong ability to drive results and enhance customer satisfaction. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Gmail, Calendar), facilitating efficient task management and collaboration. Recognized for exceptional teamwork, effective communication skills, and a commitment to professionalism.
Overview
8
8
years of professional experience
Work History
Dining Room Operator
Sodexo at Nicholls Dining
03.2025 - Current
- Oversee dining room operations, ensuring smooth service and positive customer experiences
- Collaborate with staff to maintain cleanliness and organization
- Manage guest inquiries and resolve issues promptly and professionally
- Monitor dining room supplies and restock as needed
Marketing Intern
James Matassa State Farm
08.2024 - 12.2024
- Conducted outbound telemarketing calls to potential and existing clients, effectively presenting insurance products and services
- Maintained accurate and detailed records of customer interactions and follow-up activities in the ECRM system
- Delivered exceptional customer service by answering inquiries and resolving concerns to build positive relationships with clients
- Collaborated with the marketing team to develop strategies for increasing client engagement and retention
- Achieved or exceeded daily and weekly call and lead generation quotas, contributing to the agency’s sales goals
Sales Intern
Doug Robichaux State Farm
01.2024 - 07.2024
- Conducted outbound telemarketing calls to potential and existing clients, effectively presenting insurance products and services
- Maintained accurate and detailed records of customer interactions and follow-up activities in the ECRM system
- Delivered exceptional customer service by answering inquiries and resolving concerns to build positive relationships with clients
- Collaborated with the marketing team to develop strategies for increasing client engagement and retention
- Achieved or exceeded daily and weekly call and lead generation quotas, contributing to the agency’s sales goals
Student Employee
Nicholls State University - Business Administration
08.2022 - 12.2022
- Filed and organized papers
- Worked with Excel and Google Sheets
- Ran errands around campus
Cashier
Twisted Burgers
10.2018 - 08.2022
- Collaborated with kitchen and waitstaff to ensure smooth service during peak hours
- Managed online and phone orders, ensuring timely communication with the kitchen and delivery team
- Assisted with food and drink orders, providing menu recommendations and upselling to boost daily revenue
- Handled cash, credit, and debit transactions with ensuring proper end-of-shift reconciliation and cash handling procedures
- Delivered exceptional customer service by greeting guests, addressing inquiries, and resolving complaints in a professional and friendly manner
Sterilization Tech (Seasonal Employee)
Smile Stars
06.2018 - 08.2022
- Organized and maintained patient charts, ensuring accurate filing and quick retrieval to support office efficiency
- Sterilized dental tools and instruments according to OSHA and infection control protocols, ensuring a safe environment for patients and staff
- Cleaned and sanitized treatment rooms, office spaces, and equipment to uphold high standards of hygiene and professionalism
- Collaborated with the dental team to ensure smooth workflow and timely patient care
- Contributed to creating a welcoming and organized environment for patients and staff
Education
Associate of Arts - General Studies
Nicholls State University
Thibodaux, LA05.2023
Bachelor of Science - Business Management
Nicholls State University
Thibodaux, LA12.2025
Skills
- Teamwork and collaboration
- Customer relationship management (CRM)
- Customer acquisition
- Sales strategies
- File organization
- Customer service
- Spreadsheets
Accomplishments
- Worked with a team to develop strategies for lead generation, contributing to overall business growth.
- Achieved increased policy sales by making outbound calls and generating new leads.
- Expanded client base by reaching out to potential customers.
Timeline
Dining Room Operator
Sodexo at Nicholls Dining
03.2025 - Current
Marketing Intern
James Matassa State Farm
08.2024 - 12.2024
Sales Intern
Doug Robichaux State Farm
01.2024 - 07.2024
Student Employee
Nicholls State University - Business Administration
08.2022 - 12.2022
Cashier
Twisted Burgers
10.2018 - 08.2022
Sterilization Tech (Seasonal Employee)
Smile Stars
06.2018 - 08.2022
Associate of Arts - General Studies
Nicholls State University
Bachelor of Science - Business Management
Nicholls State University