Chloe Hennell
Leigh-On-Sea
Summary
Dynamic and personable Corporate Receptionist with extensive experience enhancing front-office operations at prestigious client sites. Expertise in managing reception duties, coordinating administrative tasks, and delivering exceptional customer service in fast-paced corporate environments. Recognized for strong communication and organizational skills, with a proven ability to adapt swiftly while upholding professionalism and confidentiality. Committed to creating a welcoming atmosphere that fosters positive interactions and supports overall business objectives.
Overview
3
3
years of professional experience
Work History
Corporate Receptionist
Portico
06.2024 - Current
- Provide front-of-house support across twenty-six high-profile corporate sites including The Shard, Citadel, and Moore Kingston Smith.
- Manage visitor greetings, meeting room bookings, call handling, mail distribution, and security protocols.
- Adapt seamlessly to varying client systems and workflows, ensuring smooth daily operations.
- Support internal communications and administrative functions to enhance workplace efficiency.
- Foster a welcoming and professional environment for clients, guests, and staff.
Shift Manager
McDonald's
09.2023 - 06.2024
- Led daily operations and supervised team performance to maintain high service and hygiene standards.
- Managed cash handling, till operations, and store opening procedures as a trusted Keyholder.
- Developed leadership and crisis management skills in a fast-paced setting.
Camp Counsellor
Camp Kinder Ring
NY
06.2023 - 08.2023
- Ensured safety and well-being of campers while organizing engaging activities.
- Strengthened teamwork and adaptability through diverse responsibilities.
Crew Trainer / Crew Member
McDonald's
09.2022 - 06.2023
- Trained new staff on safety, hygiene, and service protocols.
- Delivered consistent customer service and supported operational efficiency.
Education
Level 3 Extended Diploma - Animal Management
South Essex College
01.2022
NVQ Level 2 - Beauty Therapy
Chase High Sixth Form
01.2020
GCSEs - English & Mathematics
Belfairs Academy
01.2019
Skills
- Front Desk & Reception Management
- Customer Service Excellence
- Communication & People Skills
- Time Management & Organization
- Confidentiality & Professionalism
- MS Office & Reception Systems
- Multitasking in High-Pressure Environments
- Problem Solving & Adaptability
- Scheduling appointments
- File organization
- Document management
- Building security
- Calendar management
- Reception oversight
- Meeting coordination
Awards
Good Citizenship Award – Leigh-On-Sea Town Council (2018), Young Volunteer of the Year – Barnardo’s London Retail Area 7 (2018), Leadership Award – West Leigh Junior School (2014)
Timeline
Corporate Receptionist
Portico
06.2024 - Current
Shift Manager
McDonald's
09.2023 - 06.2024
Camp Counsellor
Camp Kinder Ring
06.2023 - 08.2023
Crew Trainer / Crew Member
McDonald's
09.2022 - 06.2023
NVQ Level 2 - Beauty Therapy
Chase High Sixth Form
GCSEs - English & Mathematics
Belfairs Academy
Level 3 Extended Diploma - Animal Management
South Essex College