Open To Work
Chloe Hicks
Elizabethton,TN
Summary
Dynamic marketing professional with a proven track record in event promotion and campaign coordination for The Revel Group. Skilled in digital marketing and project management, I excel in fostering cross-functional communication and enhancing team performance. My innovative strategies have consistently maximized visibility and engagement, driving successful outcomes in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Freelance Marketing & Artist Support
Self-Employed
01.2024 - Current
- Coordinated with venues to enhance live event promotion and marketing efforts
- Scheduled and published social media content using Sprout Social, ensuring timely and consistent campaign rollout
- Managed communication between artist, venues, and media contacts to unify promotional strategies
- Coordinated radio appearances and outreach, booking and confirming promotional segments to maximize visibility
- Maintained structured tracking of outreach, scheduling, and campaign activity
- Organized campaign details, timelines, and deliverables while balancing a full-time role
Customer Support / Retail Roles
Allied Dispatch, Walgreens, Walmart
01.2020 - Current
- Coordinated time-sensitive requests to ensure accurate information flow and achieve timely resolutions for customer inquiries
- Managed high-volume communication among customers, internal teams, and service providers to facilitate effective issue resolution
- Provided consistent follow-up to ensure completion of tasks and customer satisfaction
- Balanced multiple priorities in fast-paced environments requiring strong organization and attention to detail
- Maintained detailed records and documentation in Salesforce and Intercom to support operational efficiency and data integrity
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Science - Digital Marketing
Full Sail University
Winter Park, FL11-2025
Skills
- Digital marketing
- Event promotion
- Campaign coordination
- Social media scheduling
- Content creation
- Project management
- Budget Management
- Data analysis
- CRM tools
- Google Workspace
- Venue & Vendor Communication
- Cross-functional Communication
- Digital Tools Savvy
- Teamwork and cooperation
- Networking skills
- Asset management
Tools And Platforms
- Sprout Social
- Salesforce
- Intercom
- Google Workspace (Docs, Sheets, Drive)
- Microsoft Office / Edge
- Adobe Illustrator/ Lightroom / Premiere / Photoshop
- Canva
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteSalary Range
$15/hr - $1000/hrTimeline
Freelance Marketing & Artist Support
Self-Employed
01.2024 - Current
Customer Support / Retail Roles
Allied Dispatch, Walgreens, Walmart
01.2020 - Current
Associate of Science - Digital Marketing
Full Sail University