Chloe Hobbs
Circleville,OH
Summary
Dynamic professional with a strong background in customer service and quality assurance, previously at Amazon. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for adaptability and teamwork, consistently maintaining high standards in fast-paced environments. Proficient in data entry and committed to fostering positive relationships.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Social Work position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stay At Home Mom
None
07.2022 - Current
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Childcare
Assistant Manager
Cato Fashions
03.2022 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Quality Assurance Analyst
Amazon
01.2021 - 01.2022
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Data Entry
- Problem Solving
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Housekeeper
Embassy of Logan
06.2020 - 01.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked patient rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Cashier
Dairy Queen Grill & Chill
06.2018 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - Social Work
University of Phoenix
Phoenix, AZ06-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Dependable and responsible
- Excellent communication
- Critical thinking
- Computer skills
- Active listening
- Cultural Competency
Certification
Online Peer Support Recovery Certification. Currently looking to enroll in In-Person Certification.
Languages
English
Full Professional
Timeline
Stay At Home Mom
None
07.2022 - Current
Assistant Manager
Cato Fashions
03.2022 - 06.2022
Quality Assurance Analyst
Amazon
01.2021 - 01.2022
Housekeeper
Embassy of Logan
06.2020 - 01.2021
Cashier
Dairy Queen Grill & Chill
06.2018 - 06.2020
No Degree - Social Work
University of Phoenix
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