Oracle
Chloe Jackson
Fort Worth,TX
Summary
Efficient Human Resources professional known for high productivity and ability to complete tasks swiftly. Possess strong skills in employee relations, benefits administration, and HR policies compliance. Excels in communication, problem-solving, and adaptability, ensuring smooth HR operations and positive workplace environment.
Overview
7
7
years of professional experience
6
6
Certificate
1
1
Liscense
Work History
Financial Aid Counselor
The University Of Texas At Austin
Austin, TX
02.2023 - Current
- Instructed and coached teams of 6-15 individuals to confidently modify student financial aid awards and manage all related governmental documentation.
- Successfully recruited and placed 15 competent candidates in the Financial Aid Counselor II role, emphasizing their skills in organization, communication, attention to detail, and prior experience within financial services.
- Handled the manual calculation of more than $500m in federal, state, and grant aid for undergraduate students utilizing Mainframe system.
Office Administrator
Signal Securities
Fort Worth, TX
06.2022 - 02.2023
- Executed duties as executive assistant to the CEO, managing incoming phone calls, scheduling wealth-advisory appointments and drafting communication memos for general staff.
- Supported the Chief Finance Officer in processing check deposits, ensuring timely payroll disbursement, and maintaining financial advisor commission records.
- Ensured accurate client billing by individually preparing itemized receipts for services billed.
Store Manager
Shiseido America, Bare Minerals Boutique
Fort Worth, TX
06.2017 - 06.2022
- Conducted ROI analysis on payroll expenditure and sales figures to support effective business productivity planning.
- Exceeded store's sales goals by 12%+ resulting in ranking #1 for 7+ consecutive months.
- Led HR functions including recruitment, training, and performance management to attract and retain culturally aligned, adaptable talent.
Education
Bachelor of Arts - Leadership And Human Resources Development
Louisiana State University & A&M College
Baton Rouge, LA12-2025
Skills
- Human Resource Management
- Decision-making capabilities
- Communication proficiency
- Policy and procedure development
- Clerical skills
- Microsoft Office
- Proficient in PeopleSoft, Oracle, Workday, etc
- Diversity, Equity and Inclusion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Society of Human Resource Management
- National Association of Student Financial Aid Administrators
Certification
- The Human Resource Management Certificate Program at The University of Texas at Austin
- NASFAA Certifications in Needs Analysis, Applications Process, Satisfactory Academic Progress, Professional Judgement, Student Eligibility, and Cost of Attendance.
- Securities Industries Exam (SIE) License
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid sick leavePaid time off401k matchPersonal development programsSoftware
Peoplesoft
Workday
Microsoft Office
Languages
English
Native language
Spanish
Beginner
A1
Quote
It is never too late to be what you might have been.
George Eliot
Interests
Reading
Dogs
Baking/Cooking
Accomplishments
- Celebrated for my assistance with a large, time-sensitive project that included an in-depth review of student holds (which were unrelated to my usual role responsibilities) preventing financial aid from disbursing on-time. Completed over 3,000 student-hold reviews, cleared, and assisted other team members with their assignments in a quick, but efficient manner.
- Studied for and obtained 6 NASFAA credentials in Needs Analysis, Cost of Attendance, Professional Judgement, Student Eligibility, Satisfactory Academic Progress, and Application Process.
- Assisted software developers in the construction of PeopleSoft and Oracle softwares that we launched in June 2024 to replace the outdated MainFrame system. Performed regular, in-depth tests, to identify possible inconsistencies in the softwares programming.
- Successfully head hunted, recruited, and hired a Chief Compliance Officer to reorganize our SEC regulatory compliance framework.
- Earned the role of point of contact for the CEO, CFO, CIO, and 50+ wealth-advisors. Did so by earning their trust, prioritizing thorough communication, and applying my financial services knowledge to my role.
- Averaged 25+ new client (brokerage, retirement, annuity, and 401k) accounts per week: the highest in company history. Did so by maintaining strict organizational guidelines that worked for myself and my counterparts.
Timeline
Financial Aid Counselor
The University Of Texas At Austin
02.2023 - Current
Office Administrator
Signal Securities
06.2022 - 02.2023
Store Manager
Shiseido America, Bare Minerals Boutique
06.2017 - 06.2022
Bachelor of Arts - Leadership And Human Resources Development
Louisiana State University & A&M College
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