Maria Lanza
ROCHESTER,NY
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
31
31
years of professional experience
Work History
Financial Aid Counselor
Rochester Business Institute
01.1989 - 03.2002
- Provided financial aid counseling to enrolled and prospective students.
- Represented financial aid office at group meetings with high school students and parents.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Counseled students and parents about financial aid options and program details.
- Assisted customers with completing loan applications and other paperwork.
Associate Admissions Counselor
Everest College
01.2001 - 03.2002
- Reviewed admissions applications and evaluated student credentials.
- Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Identified and addressed concerns of incoming students and parents.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Reviewed and discussed new students' academic credentials, interests, and educational goals.
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Assisted students in exploring and selecting career paths.
Assocoate Admissions Counselor
University Of Rochester
03.2002 - 10.2005
- Reviewed admissions applications and evaluated student credentials.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
- Increased interdepartmental relationships within university to improve student success.
- Data Entry for Transfer Students
- Travel Itinerary for Admissions Counselors, Directors
Administrative Assistant to the Director
Strong Memorial Hospital
10.2005 - 08.2019
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Developed strategies to streamline and improve office procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ07.2002
Associate of Arts - Accounting
Rochester Business Institute
Rochester, NY05.2000
Skills
- Customer Service
- Negotiation
- Technical Support
- Microsoft PowerPoint
- Accounting Support
- Office Management
- Database Organization
- Customer and Client Relations
- Time Management
- Recordkeeping
- Data Collection
- Administrative Duties
- Administrative and Clerical Support
- Excell Spreadsheets
- Microsoft Office
Languages
Italian
Native or Bilingual
Timeline
Administrative Assistant to the Director
Strong Memorial Hospital
10.2005 - 08.2019
Assocoate Admissions Counselor
University Of Rochester
03.2002 - 10.2005
Associate Admissions Counselor
Everest College
01.2001 - 03.2002
Financial Aid Counselor
Rochester Business Institute
01.1989 - 03.2002
Bachelor of Science - Business Administration
University of Phoenix
Associate of Arts - Accounting
Rochester Business Institute
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