Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Affiliations
Timeline
Generic

Chloe Jarema

Snowmass,CO

Summary

Promoted customer satisfaction through all facets of operations to maintain consistent revenue and build sustainable new business. Developed organizational structure from ground up, brought in all funding and established operational parameters for continued success. Talented relationship-builder and analytical problem-solver.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Entrepreneur

Crystal River Concierge LLC
Roaring Fork Valley, CO
05.2023 - Current
  • Maintained relationships with key clients to secure repeat business.
  • Established pricing structures for products and services.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Formed and sustained strategic relationships with clients.

Office Manager

Reverse Freedom Mortgage
West Jordan, UT
09.2019 - 11.2022
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.

Office Manager

New Millennium Group
02.2019 - 08.2019
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.

Lead Hair Transplant Technician

Hair By Robotics
Wichita, KS
07.2016 - 04.2019
  • Ensured all safety protocols were followed during each procedure.
  • Administered local anesthesia as directed by the physician.
  • Prepared the operating room, set up equipment, and ensured sterility of instruments.
  • Documented patient data including medical history, lab results, diagnosis, treatment plans, progress notes.
  • Provided pre-and post-operative care to patients undergoing hair transplant procedures.
  • Maintained inventory of supplies, medications, and other materials needed for treatment.
  • Assisted surgeon in performing follicular unit extraction and strip harvesting techniques.
  • Communicated with professionalism and compassion when interacting with surgical team and patients.

Education

Bachelor of Arts - Communications

University of Missouri-Kansas City (UMKC)
Kansas City, MO
05.2014

Skills

  • Policy Development
  • Social Media Management
  • Operational Planning
  • Team Development
  • Program Coordination
  • Team Collaboration
  • Problem-Solving
  • Professionalism

Volunteer Experience

  • Volunteer coach at Roaring Fork High School, 5/2023 - Present. Coaching the girls of Roaring Fork High School volleyball skill, teamwork and the importance of leadership.
  • 2021 & 2022 Pacific Health 5K Volunteer.
  • schedulers, Big Sisters, Volunteer 2015 - 2018. I was the big sister to a little girl from the age of 13-17. I helped her mother with her needs, homework and schedule.

Certification

  • Loan Originator Certification 2021
  • Hair Transplant Certification 2016

Affiliations

  • Coaching youth volleyball in the Roaring Fork Valley 2023 - Current

Timeline

Entrepreneur

Crystal River Concierge LLC
05.2023 - Current

Office Manager

Reverse Freedom Mortgage
09.2019 - 11.2022

Office Manager

New Millennium Group
02.2019 - 08.2019

Lead Hair Transplant Technician

Hair By Robotics
07.2016 - 04.2019

Bachelor of Arts - Communications

University of Missouri-Kansas City (UMKC)

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Chloe Jarema