Summary
Work History
Education
Skills
Timeline
Generic
Chloe Koziel

Chloe Koziel

Oviedo,FL

Summary

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Work History

Sales Associate

CycleBar
    • Prepared merchandise for sales floor by pricing or tagging.
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Provided positive first impressions to welcome existing, new, and potential customers.
    • Engaged with customers to build rapport and loyalty.
    • Assessed customer needs and utilized suggestive selling techniques to drive sales.
    • Educated clients on current promotional offerings and products using persuasive selling tactics.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
    • Instructed members on proper techniques for exercise and equipment.
    • Provided personal assessments for assigned members to review fitness goals, physical abilities and conditions to create personalized fitness routine.
    • Encouraged participants to stay motivated and reach fitness goals.
    • Promoted fitness classes to boost gym attendance.
    • Set up and broke down equipment before and after classes.

Front Desk Associate

Orange Theory
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Developed and maintained positive relationships with guests for satisfaction.

Education

High School Diploma -

Adlai E. Stevenson
Lincolnshire, IL
05.2022

Bachelor of Science - Biology

University of Central Florida
Orlando, FL
05.2026

Skills

  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Goal-Driven
  • Cleaning Techniques
  • Sales and Marketing
  • Listening Skills
  • Hospitality and Accommodation
  • Customer Service and Assistance

Timeline

Sales Associate

CycleBar

Front Desk Associate

Orange Theory

High School Diploma -

Adlai E. Stevenson

Bachelor of Science - Biology

University of Central Florida
Chloe Koziel