Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Koziel

Oviedo,FL

Summary

Dedicated and goal-oriented college student at the University of Central Florida, majoring in Biology (Pre-Health Professions) with a minor in Health Sciences. Aspiring to become a Physician Assistant, leveraging a strong foundation in biological sciences and health care principles. Proven ability to excel in customer-facing roles through previous experience in customer sales, demonstrating excellent communication, problem-solving, and interpersonal skills. Eager to get my foot in the door of the healthcare field, contributing to patient care and health education in a collaborative medical environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Abercrombie & Fitch
Orlando, FL
08.2023 - 01.2024
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.
  • Engaged customers in friendly, professional dialogue to determine needs.

Front Desk Associate

Orange Theory
Kildeer, IL
03.2022 - 08.2022
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Developed and maintained positive relationships with guests for satisfaction.

Sales Associate

CycleBar
Kildeer, IL
05.2020 - 04.2021
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Instructed members on proper techniques for exercise and equipment.
  • Provided personal assessments for assigned members to review fitness goals, physical abilities and conditions to create personalized fitness routine.
  • Encouraged participants to stay motivated and reach fitness goals.

Education

Bachelor of Science - Major in Biology, Minor in Health Science

University of Central Florida
Orlando, FL
05.2026

High School Diploma -

Adlai E. Stevenson
05.2022

Skills

  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Goal-Driven
  • Cleaning Techniques
  • Sales and Marketing
  • Listening Skills
  • Hospitality and Accommodation
  • Customer Service and Assistance
  • Problem-solving skills
  • Professional Demeanor

Timeline

Sales Associate

Abercrombie & Fitch
08.2023 - 01.2024

Front Desk Associate

Orange Theory
03.2022 - 08.2022

Sales Associate

CycleBar
05.2020 - 04.2021

Bachelor of Science - Major in Biology, Minor in Health Science

University of Central Florida

High School Diploma -

Adlai E. Stevenson

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Chloe Koziel