Chloe Kurian
Cleveland,UT
Summary
Results-driven healthcare sales professional with a proven ability to enhance client engagement through effective education and insurance coordination. Conducts 30-60 outbound calls daily, consistently meeting performance KPIs by scheduling 10+ assessments weekly. Aiming to leverage extensive relationship-building skills in the sales and healthcare sector.
Overview
3
3
years of professional experience
Work History
Digital Admissions Coordinator
Charlie Health
07.2026 - Current
- Guided individuals through admissions process, educating them on treatment options and program benefits to facilitate informed decisions.
- Conduct 30-60 outbound calls daily to prospective clients, families, and referral sources.
- Verify insurance coverage and coordinate intake assessments.
- Utilized Salesforce CRM to effectively manage leads and track admissions activities, ensuring organized follow-up.
- Consistently meet performance KPIs and scheduling goals, averaging 10+ intake assessments scheduled per week.
- Built trust with clients, addressed concerns, and communicated value of Charlie Health services to enhance client engagement.
Teacher Assistant / Float Teacher
Young Explorers Montessori
11.2024 - 05.2026
- Designed and facilitated activities that fostered physical, mental, and social development in children.
- Facilitated daily activities promoting social skills and cooperation among children.
- Coordinated daily schedules, managed records, and streamlined administrative functions for team efficiency.
- Cultivated partnerships with families through effective communication and collaborative problem-solving.
Healthcare Administration Intern
Mapleview Country Villa
01.2026 - 01.2026
- Attended leadership meetings addressing operations, compliance, staffing, and resident care.
- Collaborated with admissions, nursing, billing, and administrative departments to streamline patient intake and enhance care coordination.
- Completed 184-hour internship under direct supervision of facility administrator, gaining firsthand experience in healthcare operations.
- Engaged in discussions about healthcare administration and operations to enhance understanding.
Guest Experience Associate
345 Flats
01.2024 - 05.2024
- Guided prospective residents in exploring property features and amenities to facilitate informed leasing decisions.
- Conducted property tours and assisted prospective residents throughout the leasing process.
- Managed inquiries to enhance customer experience and satisfaction.
- Tracked service requests and resident interactions using property management software to ensure timely responses and support.
Education
Bachelor of Science - Integrated Health Studies, Healthcare Administration
Kent State University
Kent, Oh05-2026
Skills
- Salesforce CRM
- Outbound calling
- Client Education
- Insurance Coordination
- Pipeline Management
- Client Support
- Customer Engagement
- Business Development
Leadership & Campus Involvement
- Vocal Intensity A Cappella | Vice President & Director of Appearance | 2023-2024
- Coordinated performance attire, branding, and group presentation.
- Collaborated with executive board members to support recruitment, planning, and team development.
Timeline
Digital Admissions Coordinator
Charlie Health
07.2026 - Current
Healthcare Administration Intern
Mapleview Country Villa
01.2026 - 01.2026
Teacher Assistant / Float Teacher
Young Explorers Montessori
11.2024 - 05.2026
Guest Experience Associate
345 Flats
01.2024 - 05.2024
Bachelor of Science - Integrated Health Studies, Healthcare Administration
Kent State University