Chloe Leal
Pierre Part,LA
Summary
Dynamic and reliable Drive Thru Cashier at Sonic, recognized for enhancing customer satisfaction through exceptional service and efficient cash handling. Proven ability to multitask in high-pressure environments while maintaining cleanliness and organization. Strong communication skills fostered rapport with diverse clientele, contributing to a welcoming atmosphere and improved operational efficiency.
Overview
1
1
year of professional experience
Work History
Drive Thru Cashier
Sonic
10.2022 - 12.2023
- Processed customer orders efficiently at drive-thru window, ensuring accuracy and prompt service.
- Handled cash transactions and operated point-of-sale systems effectively during peak hours.
- Maintained cleanliness and organization of the work area to promote safety and efficiency.
- Assisted in training new team members on customer service protocols and operational procedures.
- Adapted to fast-paced environments while managing multiple orders simultaneously with attention to detail.
- Provided friendly and professional interactions with customers, enhancing overall dining experience.
- Collaborated with team members to meet daily operational goals and improve service delivery.
- Monitored inventory levels for drive-thru supplies, communicating needs to management promptly.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Followed company policies and procedures regarding cash handling.
Education
Berwick High School
Berwick, LASkills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Multitasking and organization
- Taking and preparing orders
- Stress tolerance
- Reliability and punctuality
- Cash handling
- Payment handling
- Payment processing
- Patience and empathy
- Cleanliness and hygiene
- Supply restocking
- Friendly and outgoing
- Cash drawer balancing
- Cash management
Timeline
Drive Thru Cashier
Sonic
10.2022 - 12.2023
Berwick High School
Similar Profiles
Christopher BrittonChristopher Britton
Line Cook at SonicLine Cook at Sonic
ELIZABETH EVERETTELIZABETH EVERETT
Sonic Manager at SonicSonic Manager at Sonic
Emmalee MikesellEmmalee Mikesell
Crew Member at SonicCrew Member at Sonic
Jayden MasseyJayden Massey
Kitchen at SonicKitchen at Sonic
Alex MabileAlex Mabile
Sales/Dockworker at Louisiana WholeboiledSales/Dockworker at Louisiana Wholeboiled