Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Healthcare Representative
Michigan State Neurology
08.2022 - Current
Scheduling Coordinator
Assisted where needed in the clinic, such as registration and referrals
Maintained communication with patients daily
Spoke with patients with a calm, positive attitude.
Assisted patients with obtaining and rescheduling appointments.
Promoted patient advocacy by actively listening to their needs and working closely with the care team for resolution.
Obtained patient information to properly record and document demographics and medical histories.
Hostess, Server, Bartender
Ukai Sushi and Hibachi
06.2016 - 08.2022
Provided excellent customer service
Handled cleaning tasks, and trained on proper cleaning practices
Handled food and drinks and trained on proper food handling procedures
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Neurodiagnostic Technology -
Lansing Community College
Lansing, MI
08.2024
General Associates -
Lansing Community College
Lansing, MI
05.2023
High school Diploma -
Holt High School
Holt, MI
06.2019
Skills
Teamwork and Collaboration
Experience with Athena and EPIC EMR systems
Problem-Solving
Time Management
Punctual and Hardworking
Registration and Scheduling
Active Listening
Caring and Empathetic
References
Steven Walsh, Supervisor (810) 956-3662, Michigan State Neurology
Deanna Venzke, Coworker (517) 490-0259, Michigan State Neurology
Certified Medical Assistant at Michigan State University Department of NeurologyCertified Medical Assistant at Michigan State University Department of Neurology
Family Independence Specialist/Success Coach at State of Michigan, Michigan, Health and Human ServicesFamily Independence Specialist/Success Coach at State of Michigan, Michigan, Health and Human Services