Chloe Melms
Toledo ,OH
Summary
Results-oriented professional with expertise in financial analysis and operations management. Skilled in inventory control and process optimization, driving profitability and efficiency improvements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing & Operations Manager
Reve
Sylvania, OH
07.2025 - Current
- Analyze P&L statements and operational reports to track performance, identify trends, and support profitability improvements
- Oversee ordering and inventory management, maintaining optimal stock levels while controlling costs and minimizing waste
- Manage daily operations and support marketing initiatives to improve efficiency, customer experience, and revenue growth
- Administer HR functions including payroll, benefits, and 401(k), ensuring accuracy, compliance, and a positive employee experience
- Identify and implement process improvements to streamline operations and drive overall business performance
Lead Front Desk Receptionist
Bella Via Medical Spa / Dr. Craig Colville
Toledo, OH
08.2024 - 07.2025
- Managed executive calendars, prioritizing appointments and ensuring efficient time utilization.
- Coordinated communication between Dr. Colville and clients, enhancing client relationships and satisfaction.
- Streamlined office operations by implementing new scheduling software, improving appointment accuracy.
- Facilitated team meetings, preparing agendas and taking minutes to ensure effective communication.
Marketing Manager
Reve
Sylvania, OH
01.2024 - 07.2025
- Developed and executed integrated marketing campaigns to enhance brand visibility and engagement.
- Collaborated with cross-functional teams to optimize product positioning and messaging strategies.
- Analyzed market trends and consumer insights to inform strategic decision-making processes.
- Managed social media platforms, increasing audience engagement through targeted content strategies.
- Oversaw budget allocation for marketing initiatives, ensuring effective resource management and ROI maximization.
Front Desk Receptionist
Reve
Sylvania, OH
03.2021 - 01.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointment scheduling and maintained accurate records for staff and clients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new receptionists on procedures, enhancing team performance and consistency.
Financial Sales Intern
New York Life Insurance Co
Toledo, OH
05.2023 - 08.2023
- Developed and maintained relationships with clients to facilitate insurance sales.
- Assisted in preparing sales presentations and marketing materials for potential customers.
- Conducted market research to identify new business opportunities and client needs.
- Collaborated with senior sales team members to refine strategies for customer engagement.
Education
BBA - Professional Sales & Marketing
University of Toledo
Toledo, OH05.2025
Skills
- Financial Analysis (P&L Management)
- Inventory Management & Cost Control
- Operations Management
- Human Resources Administration (Payroll, Benefits, 401k)
- Process Improvement & Efficiency Optimization
- Data Analysis & Reporting
Websites
Certification
- Organizational Leadership Specialization Certificate Northwestern University
Timeline
Marketing & Operations Manager
Reve
07.2025 - Current
Lead Front Desk Receptionist
Bella Via Medical Spa / Dr. Craig Colville
08.2024 - 07.2025
Marketing Manager
Reve
01.2024 - 07.2025
Financial Sales Intern
New York Life Insurance Co
05.2023 - 08.2023
Front Desk Receptionist
Reve
03.2021 - 01.2024
BBA - Professional Sales & Marketing
University of Toledo