Chloe Michael-Teschendorf
Viera,FL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
3Natives
Melbourne, FL
01.2024 - Current
- Developed and implemented marketing plans for new products.
- Managed social media accounts and campaigns.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Built and maintained loyal, long-term customer relationships through effective account management.
General Manager
Clean Juice
Melbourne, FL
09.2021 - 12.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Direct Support Professional
Harry Meyering Center
Mankato, MN
07.2018 - 06.2021
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Health Coach
Herbalife
Mankato, MN
11.2017 - 06.2021
- Developed individualized nutrition plans based on client's health goals and preferences.
- Assessed clients' current diet and lifestyle habits to identify areas for improvement.
- Provided education around the importance of healthy eating, physical activity, sleep, stress management, and other lifestyle factors.
- Facilitated group workshops on topics such as mindful eating, meal planning, label reading, grocery shopping on a budget.
Sales Associate
TJ Maxx, TJX Companies
Mankato, MN
08.2014 - 07.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
Education
High School Diploma -
Mankato East High School
Mankato, MNSkills
- Budgeting and cost control
- Leader
- Marketing
- Customer experiences
- Employee scheduling
- Vendor partnerships
- Staff management
- Inventory control
- Staffing
- Team oversight
- Communication skills
- Interpersonal skills
- Networking
Certification
- Serve Safe Manger
Timeline
General Manager
3Natives
01.2024 - Current
General Manager
Clean Juice
09.2021 - 12.2023
Direct Support Professional
Harry Meyering Center
07.2018 - 06.2021
Health Coach
Herbalife
11.2017 - 06.2021
Sales Associate
TJ Maxx, TJX Companies
08.2014 - 07.2019
- Serve Safe Manger
High School Diploma -
Mankato East High School
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