Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Chloe Moore

Fairborn,OH

Summary

Results-driven Benefits Manager with extensive experience in benefits explanation and customer service. Proven ability to develop strong client relationships and deliver tailored solutions that enhance customer satisfaction. Recognized for consistently exceeding performance targets and fostering team collaboration. Committed to leveraging expertise to support organizational growth within a dynamic environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Benefits Consultant

GoHealth
Remote
07.2024 - 01.2025
  • Developed strong communication and interpersonal skills to effectively engage with clients, answer questions, and explain the advantages of Medicare plans.
  • Established trust with clients by demonstrating a commitment to integrity throughout all interactions.
  • Provided excellent customer service by responding promptly to customer inquiries and resolving customer issues quickly.
  • Maintained a high level of product knowledge on all Medicare plans offered in the region.
  • Educated customers on available options that best fit their needs within their budget constraints.

Inside Sales Representative

Coverall Cleaning
Columbus, OH
08.2023 - 06.2024
  • Managed incoming inquiries from customers regarding products, services, pricing and availability.
  • Cold-called potential customers to build relationships and increase sales.
  • Built and maintained a customer database and contact lists.
  • Built and established strong relationships with customers, enabling long-term partnerships.

Life Insurance Broker

Mission Focused Financial
Remote
11.2022 - 08.2023
  • Prepared accurate quotes based on customers' needs, budgets, and preferences.
  • Developed strong knowledge of the life insurance industry and its products, regulations, and processes.
  • Generated new business opportunities through networking and cold-calling techniques.
  • Demonstrated exceptional communication skills when responding to questions or concerns from clients in a timely manner.

Skills

  • Benefits explanation
  • Relationship building
  • Verbal and written communication
  • Relationship building
  • Benefits interpretation
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving
  • Time Management

Certification

  • Ohio Life and Health Insurance License

Timeline

Senior Benefits Consultant

GoHealth
07.2024 - 01.2025

Inside Sales Representative

Coverall Cleaning
08.2023 - 06.2024

Life Insurance Broker

Mission Focused Financial
11.2022 - 08.2023

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Chloe Moore