Chloe Nugent
Buffalo
Summary
Accomplished Senior Sales Associate with a proven track record at Buffalo Gift and Greek, adept in CRM proficiency and fostering teamwork. Excelled in boosting sales revenue through strategic selling and superior customer retention, while mentoring teams for peak performance. Demonstrates exceptional management and motivational speaking skills, ensuring continuous operational improvement and client satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Sales Associate
Buffalo Gift and Greek
03.2022 - 12.2024
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
Shift Manager
Blueberry Mountain Ice Cream
07.2020 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
Education
Associate of Arts - Music
SUNY At Buffalo
Buffalo, NY05-2026
Skills
- Product knowledge
- Management
- CRM proficiency
- Cold calling skills
- Market understanding
- Strategic selling
- Motivational speaking
- Stockroom management
- Customer retention
- Performance management
- Hospitality and accommodation
- Teamwork and collaboration
- Processing payments
Accomplishments
- Achieved quick rise in ranks through effectively helping with all tasks needed of me.
- Resolved product issue through consumer testing.
Languages
Spanish
Limited Working
ASL
Limited Working
Interests
- Music
- Cooking
- Volunteering
- Hiking
- Fundraising Events
- Avid Reader
- I enjoy helping others and giving back to the community
Timeline
Senior Sales Associate
Buffalo Gift and Greek
03.2022 - 12.2024
Shift Manager
Blueberry Mountain Ice Cream
07.2020 - 08.2022
Associate of Arts - Music
SUNY At Buffalo
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