Chloe Penny
Kokua Education
Austin,TX
9
years of professional experience
Professional Summary
Experienced and compassionate social worker and elementary education professional with a strong background in classroom management, substitute teaching, behavior management, and student support. Skilled in creating safe, inclusive, and structured learning environments while building positive relationships with students, families, and colleagues. Brings strong social work skills, including communication, advocacy, conflict resolution, problem-solving, and behavioral support. Dedicated to helping students succeed academically, socially, and emotionally through patience, consistency, and individualized support.
Work History
Substitute Teacher, K-5
2 Months- Managed student behavior using consistent classroom procedures and positive redirection
- Followed school schedules, attendance routines, and daily instructional priorities
- Supported teachers by organizing materials, assignments, and classroom transitions
- Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
- Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
Investigator Specialist
2 Years 7 Months- Investigate reports of child abuse/neglect to assess safety and determine risk.
- Conduct interviews with children, families, and collateral contacts.
- Make emergency safety decisions, including child removals and court interventions.
- Collaborate with law enforcement, medical staff, and community agencies.
- Maintain accurate, timely documentation and provide court testimony as needed.
Conservatorship Specialist
7 Months- Managed ongoing cases of children placed in state custody to ensure safety, well-being, and permanency.
- Developed service plans and coordinated with families, foster placements, courts, and service providers.
- Attended court hearings, prepared documentation, and provided case updates to judges and attorneys.
- Facilitated reunification, adoption, or other permanency outcomes based on case goals and family progress.
- Maintained regular contact with children, families, and caregivers, ensuring compliance with state policies and timelines.
Registered Behavioral Technician
1 Year- Implemented individualized Applied Behavior Analysis (ABA) therapy plans under the supervision of a Board Certified Behavior Analyst (BCBA).
- Provided direct 1:1 behavioral support to children with autism and other developmental disorders.
- Collected and recorded accurate data on client behavior and skill acquisition progress.
- Assisted in behavior reduction strategies and reinforced positive behavior techniques.
- Communicated regularly with supervising BCBAs, caregivers, and support teams to ensure consistent care.
Long Term Substitute Teacher
4 Months- Provided consistent instruction and classroom management in the absence of the regular teacher.
- Delivered lesson plans, adapted materials, and maintained academic continuity across subject areas.
- Assessed student progress, graded assignments, and maintained accurate records.
- Communicated with parents, staff, and administration to support student learning and behavior.
- Created a positive, inclusive learning environment aligned with school policies and expectations.
Customer Service Representative
5 Years 1 Month- Assisted customers with purchases, returns, and inquiries to ensure a positive shopping experience.
- Handled transactions accurately at the register and resolved customer issues promptly and professionally.
- Maintained clean and organized workstations and followed store procedures and safety guidelines.
- Supported front-end operations, including bagging, restocking, and assisting team members during peak hours.
- Delivered friendly, efficient service while upholding H-E-B’s commitment to customer satisfaction.
Education
B.A. - Criminal justice
A.A. - Criminal Justice
Skills
Time management
Microsoft word/Teams
Classroom organization
Problem-solving
Elementary education
Team collaboration
Verbal and oral communication
Behavior Management
Computer literacy
Classroom management
Student engagement
Timeline
Substitute Teacher, K-5
Kokua Education
08.2026 - CurrentRead More
Investigator Specialist
Department Of Family And Protective Services
01.2024 - 08.2026Read More
Conservatorship Specialist
Department Of Family And Protective Services
06.2023 - 01.2024Read More
Registered Behavioral Technician
Behavioral Innovations
06.2022 - 06.2023Read More
Long Term Substitute Teacher
Rowe Middle School
01.2022 - 05.2022Read More
Customer Service Representative
HEB
04.2017 - 05.2022Read More
Lone Star College
A.A. from Criminal Justice
Read More
Sam Houston State University
B.A. from Criminal justice
Read More