Dai Reed
Miami,FL
Summary
Graphic designer, photographer, Videographer, problem solver, and adventurer with over 15 years of experience
creating and crafting digital experiences, services. I'm skilled in both design, production, sales, advertising,
marketing and I thrive in startup environments where I can take control of what needs to be done. I am detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
Work History
Substitute Teacher, K-5
Kelly Services
Miami, FL
05.2024 - Current
- Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
- Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
- Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
- Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
- Provided individualized support to students struggling academically, tailoring instruction to meet their unique needs.
- Maintained accurate records of student attendance, grades, and overall progress throughout the school year.
- Evaluated student progress using formative and summative assessments, adjusting instructional strategies as needed to maximize learning outcomes.
- Collaborated with other educators to plan and review instruction.
- Monitored student performance and provided feedback to inform instruction.
- Monitored student behavior and administered discipline as needed.
Multimedia Editor
Daii's Creations
13076 SW 214 Terrace, Miami FL 33177
08.2017 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Developed display, marketing, and packaging materials to support product branding strategies.
- Conducted thorough research on competitors'' designs, industry trends, and target audiences before starting each project to ensure a well-informed approach to graphic design assignments.
- Met with customers to present mockups and collect information for adjustments.
- Spearheaded the adoption of new video editing technologies within the department, increasing efficiency and enhancing creative capabilities.
- Expanded skillset in video editing software usage by practicing techniques outside of assigned tasks.
- Gained hands-on experience with industry-standard software including Adobe Premiere Pro, After Effects, and Final Cut Pro for proficient video editing skills development.
- Created compelling visual narratives with a blend of graphic design, animation, and video editing techniques to effectively communicate complex concepts.
Manager in Training
Urban Planet
08.2021 - 03.2023
- Enhanced team performance by implementing effective training strategies and management techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
- Created employee schedules to align coverage with forecasted demands.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Visual Merchandiser
Nike
1100 Cornerstone Blvd Ste 180 ,Daytona Beach FL
06.2022 - 02.2023
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
Full time Sales/ Sales Trainor
H&M
1100 Cornerstone, Suite 590, Daytona Beach, Florid
10.2019 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
- Facilitated cross-training opportunities for employees interested in expanding their skillset beyond their primary roles as cashiers.
- Enhanced cashier efficiency by developing and implementing comprehensive training programs.
- Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles, fostering a culture of continuous learning and improvement.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
- Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
Sales Associate / Cashier Trainer
Bed Bath & Beyond
2500 W International Spdwy Blvd, Daytona Beach FL
03.2018 - 05.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced cashier efficiency by developing and implementing comprehensive training programs.
- Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles, fostering a culture of continuous learning and improvement.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
- Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
- Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.
Sales Associate
Charming Charlie
2500 W International Spdwy Blvd #550 Daytona Beach
08.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Arts - Mass Communications
Bethune Cookman University
Daytona Beach, Florida05.2019
Tv Production -
Robert Morgan Educational Center
05.2014
Skills
- Photo editing
- Adobe Photoshop
- Video Editing
- Digital Photography
- Retouching and color correction
- Creative artistic vision
- Visual storytelling
- Fashion photography
- Customer Service
- Teamwork
- Problem-Solving
- Time Management
- Customer Assistance
- Cash Handling
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Money Handling
- Product Knowledge
- Relationship Building
- Professional Appearance
- Stocking and Receiving
- Store maintenance
- Conflict Resolution
- Transaction Processing
- Stock replenishment
- Product Merchandising
- Merchandise Display
- Fashion sense
- Loss Prevention
- Reliable and Responsible
- Friendly and Helpful
- Honest and Dependable
- Attention to Detail
- Organization
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Inventory and Stocking
- Creative Thinking
- Team Cooperation
- Engaging with Diverse Customers
- Store Organization
- Team Leadership
- Sales floor organization
- Decision-Making
- Retail Merchandising
- Merchandising and Display
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Classroom Management
- Student Engagement
- Behavior Management
- Positive Role Model and Mentor
- Growth Mindset
- Public Speaking
- Learning Strategies
- Curriculum Development
- Classroom Safety Practices
- Diversity and Inclusion
- Positive Reinforcement
- Student Motivation and Engagement
Timeline
Substitute Teacher, K-5
Kelly Services
05.2024 - Current
Visual Merchandiser
Nike
06.2022 - 02.2023
Manager in Training
Urban Planet
08.2021 - 03.2023
Full time Sales/ Sales Trainor
H&M
10.2019 - 08.2021
Sales Associate / Cashier Trainer
Bed Bath & Beyond
03.2018 - 05.2021
Multimedia Editor
Daii's Creations
08.2017 - Current
Sales Associate
Charming Charlie
08.2017 - 02.2018
Bachelor of Arts - Mass Communications
Bethune Cookman University
Tv Production -
Robert Morgan Educational Center