CHLOE PERTH

• Coordinated project schedules, ensuring alignment with client requirements and contractor availability.
• Created and managed documentation processes, including contracts, change orders, and project specifications.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
• Analyzed project specifications and provided detailed quotes for both commercial and residential window installation services.
• Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.

As an Operations Manager at Willamette Speedway, I guided the organizations daily operations with a focus on leadership and operational excellence. Some of my keys roles include:

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed and maintained relationships with external vendors and suppliers.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Supervised and inspired a diverse team of staff, providing ongoing training, mentorship, and performance evaluations to uphold service excellence.
• Established company policies regarding management of daily cash totals and security during busy times.

As a Fitness Sales Coach at Courthouse Club Fitness, I excelled in driving revenue growth and ensuring exceptional member experiences. My key responsibilities included:

• Designed and executed effective sales strategies to meet and exceed revenue targets, utilizing market research and competitor analysis to identify opportunities.
• Implemented outreach and engagement programs to attract new members while nurturing relationships with existing ones, resulting in increased membership retention rates.
• Provided personalized fitness consultations, assessing individual needs and goals to recommend appropriate membership packages and additional services.
• Maintained comprehensive knowledge of fitness services, equipment, and programs, enabling me to effectively upsell and cross-sell additional offerings to members.
• Set goals for sales targets, consistently surpassing quotas through a combination of strategic planning, persistent follow-up, and exceptional customer service.

As an Office Manager at Northwest Trucking Academy, I demonstrated exceptional Leadership and Management skills in overseeing the daily operations of the School. My key responsibilities included:

• Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
• Prepared monthly payroll for team of salaried and hourly employees.
• Received payments from customers via cash, check and credit cards to pay company invoices.
• Handled clerical duties, managed classrooms and coordinated documents for teachers.
• Graded assignments and tests and documented results into filing systems.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.