Hardworking employee with great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Shift Manager
Ben And Jerrys Ice Creams
Fort Collins, CO
01.2022 - Current
Trained and mentored new staff on customer service and operational procedures.
Supervised daily operations to ensure efficient service and product quality.
Resolved customer complaints promptly to maintain satisfaction and loyalty.
Student Intern
Linton Elementary School
Fort Collins, Colorado
01.2025 - 05.2025
Developed lesson plans aligned with curriculum standards and student needs.
Observed teachers in classrooms to improve skills and communication.
Attended and contributed to staff meetings.
Facilitated group discussions among students on relevant topics.
Shift Leader
Baskin Robbins Ice Cream
Longmont, Colorado
01.2020 - 08.2021
Assisted in training new employees on shift operations.
Delegated tasks to employees and monitored activities and task completion.
Host/Table Busser
Oskar Blues Brewery
Lyons, CO
06.2018 - 11.2019
Greeted guests upon arrival and provided them with menus.
Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Assisted servers in seating guests by escorting them to their tables.
Education
Bachelor of Science - Human Development And Family Studies
Colorado State University
Fort Collins, CO
08-2025
Skills
Effective communication
Customer service
Greeting guests
Server support
Cash register
Timeline
Student Intern
Linton Elementary School
01.2025 - 05.2025
Shift Manager
Ben And Jerrys Ice Creams
01.2022 - Current
Shift Leader
Baskin Robbins Ice Cream
01.2020 - 08.2021
Host/Table Busser
Oskar Blues Brewery
06.2018 - 11.2019
Bachelor of Science - Human Development And Family Studies