Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Chloe Reiling

Carroll,IA

Summary

Proven to excel in high-pressure environments, I consistently delivered outstanding service at Family Table Restaurant, enhancing customer satisfaction. My expertise in sanitation and strong organizational skills ensured compliance with health standards and efficient operations. A collaborative team player, I effectively trained new staff, demonstrating exceptional communication and a commitment to excellence.


Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills.


Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Concession Worker

Carroll Rec Center
09.2023 - 05.2024
  • Collaborated with team members to efficiently serve large crowds during peak event times.
  • Complied with all food safety regulations, consistently passing health inspections with no violations noted.
  • Maintained accurate records of daily transactions for better financial management within the organization.
  • Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
  • Demonstrated flexibility in scheduling by working various shifts including weekends, evenings, and holidays when necessary.
  • Assisted with menu development, suggesting new items based on customer feedback and market trends.

Waitress

Family Table Restaurant
05.2021 - 05.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Barista

Scooters Coffee Shop
08.2020 - 05.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

High School Diploma -

Carroll High School
Carroll, IA
05.2024

Skills

  • Efficient Work Pace
  • Reliability and punctuality
  • Organization and Planning
  • Sanitation and Cleanliness
  • Supplies restocking
  • Friendly and outgoing
  • Team Player
  • Excellent memory
  • Handling Complaints
  • Excellent Communication
  • Attention to Detail

Accomplishments

In high school I served as Student Body Vice President, planning events, accepting feedback from fellow students, and being behind the scenes. Activities I was involved in and have given me additional knowledge include; speech, history day, plays/musicals, dance team, show choir, prom committee, and student senate.

Certification

I am CPR certified, a Mandatory Reporter, and have taken a babysitting course.

Languages

Spanish

Timeline

Concession Worker

Carroll Rec Center
09.2023 - 05.2024

Waitress

Family Table Restaurant
05.2021 - 05.2023

Barista

Scooters Coffee Shop
08.2020 - 05.2021

High School Diploma -

Carroll High School
Chloe Reiling