Chloe Reynolds

• Guided rafting trips on Clear Creek, ensuring safety and enjoyment for all participants.
• Conducted safety briefings before each trip, emphasizing equipment usage and emergency procedures.
• Navigated rapids while maintaining clear communication with team members and guests.
• Assisted in the setup and breakdown of rafting equipment before and after trips.
• Provided support to guests, answering questions and addressing concerns during excursions.
• Participated in ongoing training sessions to improve guiding skills and safety knowledge.
• Communicated effectively with customers to explain details about the trip.
• Developed strong rapport with customers to ensure satisfaction throughout their experience.
• Demonstrated expertise in rafting and river safety techniques.

• Greeted and clients, creating a welcoming environment at Vigor Active.
• Managed phone calls and directed inquiries to appropriate staff members efficiently.
• Maintained cleanliness and organization of reception area for optimal presentation.
• Coordinated office supplies inventory and ordered necessary materials as needed.
• Handled incoming mail and packages, distributing them to relevant departments promptly.

• Coordinated daily coffee truck operations and staff scheduling to ensure efficient service delivery.
• Trained new employees on customer service and beverage preparation standards, enhancing team readiness and customer experience.
• Streamlined inventory management procedures for supplies and equipment, improving resource allocation and minimizing waste.

• Assisted veterinarians during examinations and surgical procedures.
• Maintained accurate patient records and updated medical histories.
• Provided compassionate care to animals during treatments and recovery.
• Educated clients about preventive healthcare measures such as proper nutrition, grooming techniques and parasite control methods.
• Cleaned kennels, cages and exam rooms; sterilized instruments; prepared surgical packs; took out trash; changed water bowls; transported animals within the hospital facility.

Worked as a veterinary technician at two different clinics, gaining three years of diverse experience.