Chloe Robinson
Gainesville,FL
Summary
Detail-oriented hospitality & event management student with a minor in entrepreneurship. Very good with organizing and planning with real world experience in event coordination and venue management.
Overview
2
2
years of professional experience
Work History
CBX
CycleBar
05.2023 - Current
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- maintained cleanliness of the studio and locker areas.
Assistant Wedding Coordinator
Always Eventful & Kaitlyn Marie Events
03.2022 - Current
- Corresponded with clients to answer questions and resolve issues.
- Coordinated with participating vendors during event planning.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
Venue Event Staff
1908 Grand
11.2021 - Current
- Provided exceptional customer service to all guests and de-escalated concerns where needed.
- Provided general cleaning and setup of venue spaces before, during, and after events.
- worked closely with venue event director to assist with venue coordination and maintenance.
Shift Lead
Big Island Bowls
01.2023 - 04.2023
- Completed store opening and closing procedures.
- Took orders and prepared food
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Hospitality, Tourism, And Event Management
University of Florida
Gainesville, FL05.2024
Minor - Entrepreneurship
University of Florida
Gainesville, FL05.2024
Skills
- communication
- customer service
- planning & coordinating
- Event Service
Timeline
CBX
CycleBar
05.2023 - Current
Shift Lead
Big Island Bowls
01.2023 - 04.2023
Assistant Wedding Coordinator
Always Eventful & Kaitlyn Marie Events
03.2022 - Current
Venue Event Staff
1908 Grand
11.2021 - Current
Bachelor of Science - Hospitality, Tourism, And Event Management
University of Florida
Minor - Entrepreneurship
University of Florida
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