Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Ruiz

San Luis,AZ

Summary

Motivated individual seeking opportunities to expand my expertise and acquire experience in quality assurance and program development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Youth Education Facilitator

Campesinos Sin Fronteras
04.2022 - Current
  • Planned, develop, and execute community service projects for Youth and Family Services.
  • Assist youth in academic or non-academic activities.
  • Document participants' records and keep the highest standards of participants' confidentiality.
  • Conduct and teach programs to youth in schools.
  • Create and advertise visuals for community outreach.


Customer Service Representative Mentor

Convey Health Solutions
06.2020 - 10.2021
  • Improved team performance by providing constructive feedback, guidance, and encouragement to fellow Customer Service Representatives.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Manage a variety of confidential correspondence records and reports.

Restaurant Manager

Jade Garden Restaurant
11.2018 - 03.2020
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Education

Associate of Arts - Business Administration

Arizona Western College
Yuma, AZ
05.2026

High School Diploma -

San Luis High School
San Luis, AZ
05.2020

Skills

  • Community Outreach
  • Team Building
  • Facilitation Techniques
  • Staff Training & Coaching
  • Interpersonal relationship-building skills
  • Operations Management
  • Problem Solving
  • Conflict Resolution Skills

Certification

  • CPR & First Aid certification

Timeline

Youth Education Facilitator

Campesinos Sin Fronteras
04.2022 - Current

Customer Service Representative Mentor

Convey Health Solutions
06.2020 - 10.2021

Restaurant Manager

Jade Garden Restaurant
11.2018 - 03.2020

Associate of Arts - Business Administration

Arizona Western College

High School Diploma -

San Luis High School

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Chloe Ruiz