Chloe Ruiz
San Luis,AZ
Summary
Motivated individual seeking opportunities to expand my expertise and acquire experience in quality assurance and program development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Education Facilitator
Campesinos Sin Fronteras
04.2022 - Current
- Planned, develop, and execute community service projects for Youth and Family Services.
- Assist youth in academic or non-academic activities.
- Document participants' records and keep the highest standards of participants' confidentiality.
- Conduct and teach programs to youth in schools.
- Create and advertise visuals for community outreach.
Customer Service Representative Mentor
Convey Health Solutions
06.2020 - 10.2021
- Improved team performance by providing constructive feedback, guidance, and encouragement to fellow Customer Service Representatives.
- Refer unresolved customer grievances to designated departments for further investigation.
- Manage a variety of confidential correspondence records and reports.
Restaurant Manager
Jade Garden Restaurant
11.2018 - 03.2020
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Associate of Arts - Business Administration
Arizona Western College
Yuma, AZ05.2026
High School Diploma -
San Luis High School
San Luis, AZ05.2020
Skills
- Community Outreach
- Team Building
- Facilitation Techniques
- Staff Training & Coaching
- Interpersonal relationship-building skills
- Operations Management
- Problem Solving
- Conflict Resolution Skills
Certification
- CPR & First Aid certification
Timeline
Youth Education Facilitator
Campesinos Sin Fronteras
04.2022 - Current
Customer Service Representative Mentor
Convey Health Solutions
06.2020 - 10.2021
Restaurant Manager
Jade Garden Restaurant
11.2018 - 03.2020
Associate of Arts - Business Administration
Arizona Western College
High School Diploma -
San Luis High School