Chloe Schulte
Grand Forks,ND
Summary
Young professional looking for a lifelong career who is willing to relocate. Proven leader with a track record of enhancing customer satisfaction and boosting sales, notably at Nelson Chrysler, Jeep, Dodge, and Ram. Excelled in staff training and development. Demonstrates exceptional technical knowledge and a customer service focus. Recognized for outstanding performance and efficiency in service planning and team supervision.
Overview
6
6
years of professional experience
Work History
Assistant Service Manager
Nelson Chrysler, Jeep, Dodge, and Ram
08.2023 - 07.2024
- Wrote, dispatched, and oversaw 60 plus repair orders a week.
- Greeted customers, scheduled appointments, provided cost estimates, and liaised between technicians, body shops, and customers to ensure customer satisfaction.
- Assumer leadership within the service team, consistently stepping up to cover additional responsibilities and address team needs.
Assistant Manger
Tradhome Shoes
07.2022 - 08.2023
- Recognized by leadership as a top performer in 2022 and 2023
- Personally sold over $300,000 in the Joplin Region and generated repeat business through exceptional customer service.
- Contributed to the development of the team through one-on-one coaching.
Sales Associate
Champs Sporting Goods
11.2021 - 07.2022
- Successfully helped in converting a 12% conversation rate (avg. 10%).
- 100% compliant with store standards of grad ready open.
Team Lead
Sam's Club
02.2021 - 08.2021
- Acknowledged by the CEO and was written a letter on my behalf.
- Promoted to the title of team lead after the first month for being a top saleswoman.
- Traveled to regional stores to help coach employees on increasing sales and customer satisfaction.
Manager
Journeys
03.2018 - 02.2021
- Managed both Journeys and Journey's Kidz
- Recruited workers in preparation of both slow and fast seasons.
- Completed weekly inventory counts to verify stock levels address discrepancies, and forecast future needs.
Education
Associate of Arts - Business Management And Administration
Crowder College
Webb City, MO12.2021
High School Diploma -
Webb City High School
Webb City, MO05.2019
Skills
- Customer service focus
- Staff Training and Development
- Technical knowledge
- Service planning
References
Bob Arnold - Owner of Five Star Collision & Glass
bob@5-starcollision.com ︱(701) 775-3454
Katie - Production Manager at Five Star Collision & Glass
kaite@5-starcollision.com︱(218) 242-0189
Dan Norton - Service Manger at Nelson Auto
dnorton@nelsongf.com︱(218) 779-6599
Timeline
Assistant Service Manager
Nelson Chrysler, Jeep, Dodge, and Ram
08.2023 - 07.2024
Assistant Manger
Tradhome Shoes
07.2022 - 08.2023
Sales Associate
Champs Sporting Goods
11.2021 - 07.2022
Team Lead
Sam's Club
02.2021 - 08.2021
Manager
Journeys
03.2018 - 02.2021
Associate of Arts - Business Management And Administration
Crowder College
High School Diploma -
Webb City High School
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