Chloe Secrest
Modesto,CA
Summary
I've worked in restaurants, grocery stores, and warehouses. I believe this makes my skills very versatile. I've fulfilled orders in various ways, whether it's ordering food from a restaurant, requesting certain items to fulfill a task, or helping people in different departments of a grocery store.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon
Stockton, California
09.2022 - 03.2025
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Maintained accurate inventory records through manual and computerized systems.
- Handled hazardous materials safely following prescribed regulations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Host
Applebee's
Lodi, California
04.2022 - 08.2022
- Greeted incoming guests to escort to assigned dining area and present menus.
- Managed dining room layout to maximize efficiency of staff members.
- Greeted customers, answered questions and recommended specials to increase profits.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered phones promptly to record and confirm reservations.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Ensured compliance with health and safety regulations within the restaurant.
- Resolved conflicts between customers when necessary.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
Multi-Purpose Clerk
Safeway
Lodi
01.2021 - 02.2022
- Monitored stock levels, and placed timely orders for replenishment.
- Worked in fresh cut, bakery, floral, produce, and cashier.
- I often had to multitask, as well as run departments by myself at times.
- Monitored and directed work of lower-level clerks.
- Developed organizational filing systems for confidential customer records and reports.
- Communicated with customers, employees and vendors to answer questions and address concerns.
- Inventoried and ordered materials, supplies and services.
- Received incoming shipments, verified contents and ensured correct stock placement.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Welcomed customers, offering assistance to help find store items.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Team Member
Blaze Pizza
Lodi, California
03.2020 - 01.2021
- Participated in team meetings to discuss strategies for improvement.
- Analyzed key performance indicators to identify effective strategies.
- Operated cash registers to process payments from customers.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained safe food handling practices to prevent germ spread.
- Ensured that all orders were accurate before delivery or pickup by the customer.
- Cleaned kitchen surfaces and equipment after each shift.
- Assembled and served meals according to specific guest requirements.
- Communicated any special instructions for orders to kitchen staff promptly and accurately.
- Assisted with restocking supplies as needed.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
Some College (No Degree) - Psychology
San Joaquin Delta College
Stockton, CASkills
- Time management
- Customer service
- Retail
- Processing orders in a timely fashion, as well as making sure everything is correct
- Works well under pressure
- Conflict resolution
- Receiving and processing shipments
- Safety precautions
- Teamwork and collaboration
- Attention to detail
- Stock management
- Basic math
- Problem-solving abilities
Timeline
Warehouse Associate
Amazon
09.2022 - 03.2025
Host
Applebee's
04.2022 - 08.2022
Multi-Purpose Clerk
Safeway
01.2021 - 02.2022
Team Member
Blaze Pizza
03.2020 - 01.2021
Some College (No Degree) - Psychology
San Joaquin Delta College