Chloe Shelton
Nashville,TN
Summary
Motivated and dependable college student with strong experience in customer service and airline operations. Seeking opportunities to contribute to a dynamic team while continuing to develop skills in communication, logistics, business practices, and customer relations.
Overview
2
2
years of professional experience
Work History
Ramp Agent
American Airlines
05.2025 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Sales Associate
Finish Line
06.2023 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Degree In Progress - Business
Tennessee State University
Nashville, TNHigh School Diploma -
Desoto Central High School
Southaven, MS05.2024
Skills
- Problem-solving
- Ramp service
- Communication and Teamwork
- Customer service
- Marshaling aircraft
- Team leadership
- Crew assistance
- Pushback and towing
- Baggage management
- Vehicle operation
- Flexible schedule
- Dependable and responsible
- Aviation regulations
- Airfield safety regulations
- Security awareness
- Safety procedures compliance
- Aircraft tug operation
- Baggage handling
- Time Management
- Sales Experience
Timeline
Ramp Agent
American Airlines
05.2025 - Current
Sales Associate
Finish Line
06.2023 - 08.2025
Degree In Progress - Business
Tennessee State University
High School Diploma -
Desoto Central High School
Similar Profiles
Sue RobinsonSue Robinson
Sr Specialist, HRIS Business Process at American Airlines, American Airlines HDQSr Specialist, HRIS Business Process at American Airlines, American Airlines HDQ
Jilleian K. Sessions-StackhouseJilleian K. Sessions-Stackhouse
Human Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQHuman Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQ
DAVID KOBYLARZDAVID KOBYLARZ
Commercial Airline Pilot at Trans World Airlines(TWA) /American AirlinesCommercial Airline Pilot at Trans World Airlines(TWA) /American Airlines
G. Tyler TenbrinkG. Tyler Tenbrink
Director, Talent Acquisition & Development at Piedmont Airlines- American Airlines GroupDirector, Talent Acquisition & Development at Piedmont Airlines- American Airlines Group
Dilan HoskinsDilan Hoskins
Intern at East Iris StudiosIntern at East Iris Studios