Chloe Shin

• Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
• Oversaw setup and breakdown of wedding decorations and supplies.
• Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
• Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
• Developed comprehensive checklists for each stage of the planning process ensuring no detail was overlooked.

• Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
• Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
• Supervised events from start to finish using effective crowd control methods.
• Increased event bookings by developing and maintaining strong relationships with clients and vendors.
• Conducted regular venue maintenance checks and oversaw repairs as needed, maintaining a safe and visually appealing environment for guests.
• Established positive working relationships with local authorities such as police departments and licensing boards to ensure compliance with regulatory requirements.
• Managed purchasing, sales, marketing and customer account operations efficiently.

Set up online displays using merchandising and photography design skills

• Managed day-to-day business operations.
• Managed inventory control of all merchandise
• Set up online displays using merchandising and photography design skills
• Researched for new and current trends that can help the business in succeeding and to offer customer satisfaction
• Oversaw all aspects of the boutique operations from planning and purchasing
• Created plans and communicated deadlines to complete projects on time

• Developed comprehensive production schedules that aligned with sales forecasts to ensure on-time deliveries and optimal inventory levels.
• Evaluated vendor performance regularly, negotiating contracts for better pricing and delivery terms while maintaining quality standards.
• Oversaw project completion timelines ensuring deadlines were met and client satisfaction was maintained.
• Coordinated with other departments to align production with customer requirements.
• Daily communication with all vendors/suppliers on product specifies

• Teaching the basic English conversation skills to adults.
• Selected and prepared educational resources, taking account of students' interests and cultural backgrounds.