Detail-oriented professional with over ten years of customer service experience, and over two years of sales and human resources - related experience. Seeking the opportunity to utilize my demonstrated abilities to be an asset to your company.
Work History
Intermittent Transition Coordinator and Supervisor
2 Years 6 Months
UCP Seguin of Greater Chicago | 02.2024 - Current
Provide effective development, monitoring, training and oversight for employees which ensure behavior plans, program activities and environment are consistent with objectives.
Provide effective monitoring of semi-independent living homes in a manner which ensures activities and environment are consistent with IFP goals.
Orients, trains, schedules, evaluates, disciplines, commends, and directs daily activities) subordinate staff utilizing measurable performance evaluation criteria for staff growth.
Ensure performance standards meet the needs of persons served in accordance with the Agency, its mission, and applicable certification and DHS licensing requirements.
Carry and respond to Agency pager 24 hours per day 7 days per week.
Develop Behavior plans which focus on skill acquisition. Coordinate all community and leisure activities. Ensure meal plan is healthy and within budget for assigned CILA.
Processed bi-weekly payroll for 3 employees using Paylocity.
(708) - 863 - 3803
Primary Administrative Assistant and Enrollment Coordinator
8 Months
TranscenDance Studios | 05.2023 - 01.2024
Effectively balance responsibilities of Sales, Customer Service, Finance, and Administration.
Successfully recruited eligible students by collaborating with businesses in the Oak Park area.
(773) - 944 - 5352
Associate
5 Years 4 Months
Potbelly Sandwich Shop | 08.2017 - 12.2022
Delivered excellent customer service through good in-person and over-the-phone communication skills.
(309) - 830 - 8120
Caddie
7 Years 4 Months
Butterfield Country Club | 04.2012 - 08.2019
Recipient of Butterfield Scholarship in 2018, 2019, and 2020.
(630)-323-1000
Education
Bachelor of Science - Management and Quantitative Methods, Human Resource Management
Illinois State University | 12.2022
Concentration: Human Resource Management
Skills
Leadership
Payroll Processing
Behavior crisis management
Customer service
Sales
Communication
Team development
Affiliations
UCP Seguin of Greater Chicago: Led annual gala to help raise money for UCP Seguin families.
Member, Society of Human Resource Management (SHRM) Illinois State University Chapter: Ushered, fundraised, and hosted a variety of career-building workshops.
Certification
First Aid CPR & AED
Timeline
Intermittent Transition Coordinator and Supervisor
UCP Seguin of Greater Chicago
02.2024 - CurrentRead More
Primary Administrative Assistant and Enrollment Coordinator
TranscenDance Studios
05.2023 - 01.2024Read More
Associate
Potbelly Sandwich Shop
08.2017 - 12.2022Read More
Caddie
Butterfield Country Club
04.2012 - 08.2019Read More
Illinois State University
Bachelor of Science from Management and Quantitative Methods, Human Resource Management