Dedicated team member with proven skills in customer service, employee training, and problem resolution. Committed to maintaining high standards of service and collaboration for optimal team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Goodtimes Frozen Custard
Arvada, Colorado
06.2025 - 12.2025
Prepared and served frozen custard to customers, enhancing overall service speed.
Maintained cleanliness and organization of work area and equipment.
Assisted in training new team members on standard operating procedures.
Addressed customer inquiries and concerns, fostering a positive dining experience.
Operated point-of-sale system for processing transactions accurately.
Collaborated with team members to streamline operations during peak hours.
Completed training on essential tasks to enhance job performance.
Collaborated with team members to maximize productivity and efficiency.
Shift Leader
Snarfs Sandwiches
Arvada, Colorado
05.2023 - 12.2023
Trained new staff on food preparation and customer service standards.
Supervised team members during busy shifts to maintain efficient service flow.
Coordinated shift schedules to optimize staff coverage and minimize downtime.
Resolved customer complaints promptly to enhance customer satisfaction.
Collaborated with management on improving service efficiency and quality standards.
Implemented safety protocols to ensure a secure working environment.
Verified cash drawer accuracy during openings and closings to ensure financial accountability.
Cashier
Dominos's Pizza
Arvada, Colorado
06.2022 - 07.2022
Handled cash, credit, and mobile payments efficiently during busy hours.
Processed customer transactions accurately using point-of-sale systems.
Assisted customers with menu selections and answered product questions.
Delivered excellent customer service to create a welcoming dining atmosphere.
Ensured cleanliness and organization of service area and dining space for optimal customer experience.
Collaborated with team members to ensure timely order preparation and delivery.
Monitored product freshness and restocked supplies to support uninterrupted service.
Followed safety guidelines to maintain a safe working environment at all times.