Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Smallwood

Houston,TX

Summary

Efficient house supervisor and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Organized server with experience in many restaurant environments. Proactive animal caretaker brings 5+ years of experience supporting needs of diverse animals. Demonstrated skill in monitoring behaviors, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills.

Overview

9
9
years of professional experience

Work History

Server Shift Leader

Cafe Mawal Express
01.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Established knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Server/Culinary Professional

Olive Garden
02.2019 - 01.2023
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

To Go Server

Mahogany Prime Steakhouse
02.2021 - 11.2021
  • Enhanced customer satisfaction by providing efficient and accurate order processing.
  • Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
  • Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.


Voluntary Worker

Tulsa Zoo
03.2015 - 03.2020
  • Leveraged knowledge of budget and educational designs to facilitate development of cost-effective educational programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.

Education

Bachelor of Science - Finance

University of Houston - Downtown
Houston, TX
05.2025

High School Diploma -

Booker T. Washington High School
Tulsa, OK
05.2019

Skills

  • Educational Programs
  • Animal education
  • Employee Relations
  • Staff Training
  • Suggestive Selling

Timeline

Server Shift Leader

Cafe Mawal Express
01.2022 - Current

To Go Server

Mahogany Prime Steakhouse
02.2021 - 11.2021

Server/Culinary Professional

Olive Garden
02.2019 - 01.2023

Voluntary Worker

Tulsa Zoo
03.2015 - 03.2020

Bachelor of Science - Finance

University of Houston - Downtown

High School Diploma -

Booker T. Washington High School

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Chloe Smallwood