Service professional with over 9 years of experience in communication, time management, and increasing overall customer loyalty. Key strengths include organization of inventory and data points, client facing communication, and operations management. Proven ability to manage multiple tasks and create effective organizational systems to enhance operations.
Work History
Date Entry
5 Months
Anchor Property Management | 03.2026 - Current
Managed over 1000 properties' utilities including electric, water, gas, and trash services by tracking move in and move out dates of tenants.
Created organizational systems throughout the office such as HVAC filter tracking and bill tracking.
Worked with maintenance work orders, and invoicing.
Starbucks Shift Supervisor
1 Year 8 Months
Starbucks | 07.2024 - 03.2026
Trained and mentored new baristas, enhancing team performance and efficiency.
Supervised daily operations, ensuring adherence to quality and service standards.
Managed inventory levels, optimizing stock availability for peak hours.
Bartender
2 Years 5 Months
Snooze AM Eatery | 09.2022 - 02.2025
Crafted and served signature cocktails, enhancing customer satisfaction and loyalty.
Trained new bartenders on menu items, equipment use, and customer service best practices.
Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
CNA
1 Year 7 Months
Imperial Manor | 12.2019 - 07.2021
Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
Monitored patient vital signs, reporting changes to nursing staff for timely interventions.
Collaborated with multidisciplinary teams to develop personalized care plans for residents.
Implemented infection control measures, enhancing overall resident safety and well-being.
Dietary Aide Leader
1 Year 10 Months
Imperial Manor | 02.2018 - 12.2019
Trained and supervised dietary staff to ensure compliance with safety and sanitation standards.
Assisted in menu planning, incorporating dietary restrictions and preferences of residents for improved satisfaction.
Monitored inventory levels, conducting regular audits to minimize waste and ensure availability of supplies.
Cashier
7 Months
Imperial Super Foods | 07.2017 - 02.2018
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and provided exceptional service.
Handled cash, credit, debit, and account transactions accurately to ensure financial accountability.
Education
High School Diploma
Chase County High School | Imperial NE | 06.2021
Honor Roll 8 semesters 2017-2021
Academic Scholarship Recipient for Doane University