Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chloe Stellner

Madison,WI

Summary


With a background in digital and social media marketing and a passion for authentic connection, I bring over a year of experience in developing marketing content and exceptional customer engagement. I've accomplished digital engagement strategies, audience targeting, time management, communication, budgeting and I am eager to expand my knowledge in leadership, video production and design. Focused on creating original, impactful work and build meaning relationships, I am dedicated to pursuing excellence in all future endeavors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Tati Co.
Fitchburg, WI
09.2023 - 06.2024
  • Ensured high-level customer satisfaction through prompt and professional inquiry handling.
  • Managed the operation of cash registers for customer payment processing.
  • Achieved a clean and tidy workspace by regularly cleaning counters, dishes, and floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Safely provided alcoholic beverage service while following state laws and local ordinances.

Barista

Scooters Coffee Shop
La Crosse, WI
07.2022 - 07.2023
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Receptionist

Sleepy Hollow Chevy Dealership
Viroqua, WI, WI
02.2018 - 06.2020
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Education

Digital Marketing One Year Technical Diploma & Marketing-Social Media Embedded Technical Diploma - Digital Marketing

Madison Area Technical College
Madison, WI
05-2024

Skills

  • Content Creation
  • Video Editing
  • Advertising
  • Web Design
  • Photoshop
  • Analytics
  • Campaigning
  • Money management
  • Marketing Research
  • Public Relations
  • AutoCad

Certification

  • HubSpot Academy Social Media Certified- Social monitoring, content strategy, social engagement, creating social media policies, and demonstrating social ROI to stakeholders.
  • Google Analytics Certification
  • Social Media Simternship Certification- Measuring key performance indicators, analyzing data, creating compelling ads for earned, owned, and paid media, managing a substantial advertising budget.
  • Public Relations Simternship Certification- Analying media content information, writing press releases, analyzing target-audience research, writing sound responses to ethical-based questions.

Timeline

Barista

Tati Co.
09.2023 - 06.2024

Barista

Scooters Coffee Shop
07.2022 - 07.2023

Receptionist

Sleepy Hollow Chevy Dealership
02.2018 - 06.2020

Digital Marketing One Year Technical Diploma & Marketing-Social Media Embedded Technical Diploma - Digital Marketing

Madison Area Technical College
Chloe Stellner