Chloe Sweitzer
Wrightsville,Pennsylvania
Summary
Dynamic Sales Associate with a proven track record at Footlocker, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and driving sales through effective communication and product knowledge. Skilled in cash handling and conflict resolution, consistently delivering exceptional experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Footlocker
Lancaster, PA
11.2024 - Current
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using Point of Sale systems, ensuring accurate financial handling.
- Maintained store presentation standards by organizing merchandise displays and restocking inventory.
- Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
- Provided feedback on customer preferences, contributing to product selection and merchandising strategies.
- Developed product knowledge through ongoing training, facilitating informed recommendations to customers.
- Resolved customer complaints promptly, fostering satisfaction and loyalty within the store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Marketing Intern
Kileen Sweitzer
Wrightsville, PA
05.2023 - 03.2025
- Crafted and produced customized closing gifts for clients.
- Assisted in developing customized marketing products such as metal business cards, tumblers, and license plates.
- Utilized computer design software to create innovative visual solutions.
- Managed operation of laser etching machine to ensure precision and quality in production.
Food and Beverage Attendant
Dutch Wonderland
Lancaster, PA
04.2024 - 10.2024
- Provided exceptional customer service in fast-paced dining environment.
- Efficiently managed food and beverage orders, ensuring accuracy and timely delivery.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Collaborated with team members to enhance guest experiences during peak hours.
- Implemented safety and sanitation protocols to uphold health standards consistently.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Education
High School Diploma -
Red Lion Area Senior High School
Red Lion, PA05.2025
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Verbal/written communication
- Client service
- Conflict resolution
- Product sales
- Professional demeanor
Timeline
Sales Associate
Footlocker
11.2024 - Current
Food and Beverage Attendant
Dutch Wonderland
04.2024 - 10.2024
Marketing Intern
Kileen Sweitzer
05.2023 - 03.2025
High School Diploma -
Red Lion Area Senior High School