Chloe Traup

• Answer incoming calls and route to specific person
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Generated reports and typed letters in Word and prepared PowerPoint presentations. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Process tax returns and other tax related matters. Account payable and Accounts receivable. Correct and type Audits and Statements Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Prepare estates, 990's and other tax related matters. Assist clients with paper work / tax and accounting matters
• Collect outstanding bills and type new bills for clients.
• Hire outside services for maintenance and repairs. Develop exceptional client service skills through building relationships with clients.
• Manage inventory and order supplies

• Reported project progress, site problems and labor status to supervisors.
• Prepared presentations related to ongoing projects for senior management review.
• Monitored project progress to enforce adherence to deadlines and quality standards.
• Provided administrative support to the Project Manager including scheduling meetings, taking notes.
• Performed cost analysis of capital projects.
• Developed and maintained project accounting policies and procedures.
• Managed day-to-day activities associated with tracking revenue and costs incurred during the life cycle of a project.
• Reviewed legal documents for accuracy and completeness, ensuring compliance with applicable laws and regulations.

• Established and communicated record retention standards for internal and external documents and administered policies to enforce standards.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
• Spearheaded simplification initiatives and operational strategies to improve collections process and drive customer satisfaction.
• Collected, posted and managed Customer account payments.
• Assist Executive Director of finance with monthly reconcilliation for multi-million dollar company.

Longhorn Steakhouse ( 2012-2014) & Iron Hill Brewery (2014-2016)

• Served alcoholic beverages responsibly in accordance with state laws.
• Assisted in seating guests at tables or booths.
• Presented menus and answered questions regarding items.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Trained new employees to perform duties.
• Took orders for food and drinks and delivered them to guests.
• Prepared checks, itemizing total meal costs and taxes.
• Assisted other wait staff members in times of heavy customer traffic.
• Provided excellent customer service by addressing any complaints or concerns promptly.
• Responded to ad hoc cleaning duties at end of shift.