Chloe Vaagen
Minot
Summary
Dynamic Personal Banker with a strong focus on customer service, problem-solving, and financial acumen. Achieved increased customer satisfaction through tailored financial solutions and timely account management.
Overview
4
4
years of professional experience
Work History
Personal Banker
First International Bank and Trust
Minot
10.2024 - Current
- Assisted clients with account inquiries, ensuring timely resolutions and enhanced customer satisfaction.
- Recommended suitable financial products to clients, increasing overall product usage and customer engagement.
- Maintained accurate transaction records, facilitating efficient account management and reporting.
- Identified customer needs through active listening, tailoring financial solutions to meet their goals.
Personal Banker
Tru Community Bank
Minot
08.2023 - 05.2024
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
- Responded promptly to customer emails, phone calls and requests for information.
Server
Ye Old Malt Shoppe
Garrison
05.2022 - 01.2023
- Provided friendly and efficient service to enhance dining experience.
- Processed customer orders accurately to ensure timely delivery.
- Addressed customer inquiries and resolved complaints effectively.
Education
Bachelor of Arts - International Finance
Bismarck State College
Bismarck, ND05-2028
High School Diploma -
Milbank High School
Milbank, SD05-2022
Skills
- Customer service
- Active listening
- Time management
- Banking regulations
- Attention to detail
Timeline
Personal Banker
First International Bank and Trust
10.2024 - Current
Personal Banker
Tru Community Bank
08.2023 - 05.2024
Server
Ye Old Malt Shoppe
05.2022 - 01.2023
Bachelor of Arts - International Finance
Bismarck State College
High School Diploma -
Milbank High School