Summary
Overview
Work History
Education
Skills
Certification
Timeline

Chloe Vastag

IKEA
Round Lake,IL

Summary

Detail-oriented sales operations and administrative professional with 3 years of experience managing high-touch client accounts, technical design appointments, and complex schedules. Brings a strong foundation in spatial project support, inventory workflows, and over 10 years of exceptional customer service. Exceptionally skilled at bridging the gap between back-end administrative organization and front-facing consultative sales to deliver seamless support to designers and industry professionals.

1
Certification
10
years of professional experience

Work History

Kitchen & Bath Sales

1 Year 5 Months
IKEA | Schaumburg, IL | 05.2025 - Current
  • Executed 90-minute appointments to create 3D kitchen renderings, followed up with sales quotes and provided client support.
  • Managed administrative workflows to balance multiple clients on sales floor and in person.
  • Skilled at working independently and collaboratively in a team environment.

Catering Sales Coordinator

1 Year 4 Months
Soul & Smoke | Evanston, IL | 01.2024 - 05.2025
  • Collaborated with customers to create customized catering menus for food trucks and events, enhancing client satisfaction.
  • Coordinated administrative tasks, including calendar updates and call routing, to streamline office operations.
  • Executed money-handling procedures to ensure secure and accurate financial transactions.

House Manager /Family Nanny

1 Year 4 Months
Private Residence | Oak Park, IL | 09.2022 - 01.2024
  • Coordinated scheduling and management of household activities, optimizing calendars, meal planning, appointments, and after-school activities.
  • Managed household maintenance and repairs, effectively liaising with and scheduling local service providers.
  • Oversaw daily household operations ensuring efficiency and organization.

Personal Advisor

2 Years 9 Months
Sanctuary, Inc. | Chicago, IL | 03.2021 - 12.2023
  • Guided clients through career path exploration, relationship dynamics, and personal development.
  • Assisted clients in real-time through high-volume live-chat platform, ensuring thorough and prompt responses to inquiries.

Retail Sales Associate

5 Years 1 Month
Dave's Down to Earth Rock Shop and Prehistoric Life Museum | Evanston, IL | 06.2016 - 07.2021
  • Developed creative and engaging social media content showcasing the store's unique collections.
  • Cultivated expertise in identifying unique rocks, gems, and artifacts to help curate one-of-a-kind inventory that attracted collectors and enthusiasts.
  • Maintained organized merchandise displays to attract customer attention and drive sales.

Education

No Degree - Sign Language Interpretation

Columbia College Chicago | Chicago, IL | 01-2011

(Incomplete degree)

  • Study Abroad: Italy, The Art of Travel

High School Diploma

Evanston Township High School | Evanston, IL | 01-2009

Skills

Sales
Customer service
Sales reporting
CRM Software (Salesforce)
Inventory management
Google Workspace tools
Microsoft Office Suite
Calendar management
Attention to detail
Time management
Organization
Teamwork and independent work
Communication (written and verbal)
Interpersonal skills

Certification

BASSET Certified January 2024 to January 2027, CPR & AED Certified April 2025 to April 2027

Timeline

Kitchen & Bath Sales
IKEA
05.2025 - Current
Catering Sales Coordinator
Soul & Smoke
01.2024 - 05.2025
House Manager /Family Nanny
Private Residence
09.2022 - 01.2024
Personal Advisor
Sanctuary, Inc.
03.2021 - 12.2023
Retail Sales Associate
Dave's Down to Earth Rock Shop and Prehistoric Life Museum
06.2016 - 07.2021
Columbia College Chicago
No Degree from Sign Language Interpretation
Evanston Township High School
High School Diploma
Chloe Vastag