Kyra Aquino
Brooklyn,NY
Summary
Dedicated sales and customer service professional with extensive experience in management, product marketing, and relationship building. Proven track record of leveraging deep product knowledge to develop effective sales strategies, resolve customer challenges, and drive revenue growth. Adept at team leadership and delivering tailored solutions that exceed client expectations.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Kitchen/Bath Sales Consultant
New York Kitchen Bath
New York, NY
10.2022 - 08.2025
- Managed client projects from initial consultation to completion, emphasizing a deep understanding of customer needs to deliver customized solutions.
- Leveraged comprehensive product knowledge to advise customers on design and functionality, enhancing sales opportunities and client satisfaction.
- Coordinated with design and sales teams to develop proposals that aligned with both client budgets and current market trends.
- Implemented strategic sales initiatives and oversaw project timelines to ensure the timely and high-quality delivery of services.
- Exercised management skills to lead sales efforts, troubleshoot issues, and continuously refine customer service practices.
- Coordinated efficient sales floor changes to incorporate new merchandise, markdown products and run special sales.
- Provided accurate information about products, prices and services.
Sales Consultant/Media Coordinator
OBABY!
Brooklyn, NY
05.2018 - 10.2022
- Oversaw daily store operations, including opening and closing procedures, ensuring optimal performance of all equipment and facilities.
- Built and maintained strong client relationships through effective communication, extensive product knowledge, and targeted marketing strategies.
- Provided training and mentorship to sales consultants, emphasizing product features, customer service excellence, and effective selling techniques.
- Analyzed customer feedback and market trends to identify opportunities for service and process improvements, boosting overall sales performance.
- Collaborated with senior management to develop and execute marketing campaigns and promotional strategies that drove revenue growth.
Education
Associate of Science - Social Science and Humanities
LaGuardia Community College
Long Island City, NY 09.2023 - 06.2025
Skills
- Product Knowledge
- Marketing Strategies
- Sales
- Customer Service Excellence
- Team Leadership
- Management
- Strategic Planning
- Project Management
- Effective Communication
- Issue Resolution
- Relationship Building
- Client Engagement
- Product demonstration
References
Selina Muniz, (917) 676-1588
Timeline
Associate of Science - Social Science and Humanities
LaGuardia Community College
09.2023 - 06.2025
Kitchen/Bath Sales Consultant
New York Kitchen Bath
10.2022 - 08.2025
Sales Consultant/Media Coordinator
OBABY!
05.2018 - 10.2022