Samantha Perez Moreno

• SAMANTHA PEREZ MORENOLawrenceville, GA | 770-616-8262 | sp5051020@gmail.comPROFESSIONAL SUMMARYBilingual English/Spanish professional with 3 years of experience in customer service, sales, and kitchen design. Skilled at working directly with customers, understanding their needs, providing personalized solutions, and ensuring customer satisfaction. A quick and dedicated learner who successfully developed knowledge of kitchen cabinetry and design through hands-on and visual training. Detail-oriented, dependable, patient, and eager to bring strong communication, organization, and customer service skills to a Dental/Orthodontic Assistant position.CORE SKILLS
• Bilingual: English & Spanish
• Excellent customer service
• Strong verbal communication
• Attention to detail
• Quick learner
• Hands-on & visual learning
• Organization and time management
• Customer needs assessment
• Problem solving
• Professional and friendly demeanor
• Teamwork and reliability
• Maintaining clean and organized work areas

PROFESSIONAL EXPERIENCE

EZ Decor Kitchen & Bath

Sales Representative & Kitchen Designer
Lawrenceville, GA | June 2023 – Present

• Meet with customers to understand their needs, preferences, and goals for their kitchen projects.
• Design customized kitchen cabinet layouts based on each customer’s space, style, and requirements.
• Guided customers through product and design options, ensuring informed decisions aligned with their needs.
• Provide personalized customer service throughout the design and sales process.
• Communicate clearly with customers to answer questions and address concerns.
• Ensured accuracy in measurements, layouts, product details, and customer specifications for optimal design outcomes.
• Follow projects closely to help ensure customers receive what they need and are satisfied with the results.
• Fostered positive customer relationships through consistent professionalism, patience, and attentive service.
• Successfully developed expertise in a new industry despite having no prior kitchen design experience.

Independent Cleaning Services

Cleaning Services
Lawrenceville, GA | Previous Experience

• Provided cleaning services for houses, offices, buildings, warehouses, and other facilities.
• Executed customer instructions while focusing on individual cleaning requirements.
• Worked independently while maintaining reliable and consistent service.
• Demonstrated strong attention to detail and thoroughness when completing cleaning tasks.
• Adapted to different work environments and customer requests.

EDUCATION

Duluth High School

Duluth, GA
High School Diploma | 2020

• Independent Cleaning ServicesCleaning Services Lawrenceville, GA | Previous Experience● Delivered comprehensive cleaning services across residential and commercial spaces, ensuring high standards of cleanliness.● Ensured environments remained clean, organized, and presentable, enhancing overall customer satisfaction.● Followed customer instructions and paid close attention to individual cleaning requirements.● Worked independently while maintaining reliable and consistent service.● Executed cleaning tasks with strong attention to detail, resulting in consistently thorough and high-quality outcomes.● Adapted to different work environments and customer requests.
• Cleaned residential homes, ensuring high standards of cleanliness and organization.
• Maintained warehouses by performing regular cleaning and sanitation tasks.
• Disinfected office spaces, promoting a healthy work environment for employees.