Donna Spohrer

Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.

• Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
• Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
• Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
• Determined personalized needs, tastes and design preferences through thorough client consultations.
• Illustrated visual concepts during client presentations through detailed plans and sketches.
• Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget increase sales by 10 prcent

• Provided courteous, friendly service while multitasking in fast-paced environment.
• Remained focused, calm and professional during peak rush hours.
• Adhered to health and safety standards while handling food and beverages.
• Greeted guests warmly to foster welcoming environment.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Five years work experience in dining table set-up to prepare for special events

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule extra shifts to meet business needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Worked in high volume grocery firm waiting on 1,000 customer daily
• Quickly and accurately counted drawers at start and end of each shift.
• Increased sales by offering advice on purchases and promoting additional products.
• Performed cash, card and check transactions to complete customer purchases
• Operated cash register for cash, check, and credit card transactions with excellent accuracy leve
• Assisted customers by answering questions and fulfilling requests

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed over 50 customers daily locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Solved customer challenges by offering relevant products and services.
• Managed returns, exchanges and refunds in accordance with store policy.
• Engaged with customers to build rapport and loyalty.
• Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
• Trained and developed new sales team associates in products, selling techniques, and company procedure
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Met with customers to discuss and ascertain needs, tailor solutions and close deals