Summary
Overview
Work History
Education
Skills
Parenting
painting
Timeline
Generic

Chloe Winkleman

Mankato,MN

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Hardworking employee enthusiastic about learning Retail field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families. Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills.

Overview

3
3
years of professional experience

Work History

Online Personal Shopper

Hy-Vee
08.2022 - 08.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.

Resident Assistant

The Ridge At Madison
01.2023 - 07.2023
  • Responded to room transfers, incident reports, and maintenance requests.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents in preparing for activity and social programs.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Maintained clean, safe, and well-organized patient environment.
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.

Sales Representative

SPS
04.2020 - 06.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated new leads through networking and attending industry events.

Education

High School Diploma -

Capital High School
Madison, WI
06.2023

Skills

  • Health Code Requirements
  • Phone Systems
  • Productivity Performance
  • Portion Control
  • Minute Taking
  • Office Equipment Proficiency
  • Receiving Support
  • Multi-Line Phone Talent
  • Safety Behaviors
  • Taking Resident Orders
  • Rendered Emergency Aid
  • General Housekeeping

Parenting

I have been a mom for 9 months now and it has been the greatest joy on my life

painting

I spend my free time Drawing, Painting, and Doing art, it calms my mind and makes me feel apart of something

Timeline

Resident Assistant

The Ridge At Madison
01.2023 - 07.2023

Online Personal Shopper

Hy-Vee
08.2022 - 08.2023

Sales Representative

SPS
04.2020 - 06.2022

High School Diploma -

Capital High School
Chloe Winkleman