Chloee Murphy
Christies Sports Bar & Grill
Dallas
1
Certification
2027
years of professional experience
Cultivated a strong passion for esthetics, leveraging 5+ years of experience to elevate client confidence and comfort.,Championed client satisfaction through a deep understanding of skin health and tailored solutions.,Committed to delivering precise diagnostics and maintaining meticulous records.
Work History
Bartender
3 Months- Assisted in inventory management, tracking supplies and placing orders as needed.
- Collaborated with kitchen staff to synchronize food and beverage service for efficient dining experiences.
- Developed special promotions and themed nights to increase bar traffic and sales revenue.
- Implemented feedback from guests to improve service quality and enhance overall satisfaction.
Bartender
3 Years 3 Months- Mixed cocktails and crafted unique beverage recipes to enhance guest experience.
- Provided exceptional customer service, fostering positive relationships with patrons.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Trained new staff on bar operations, drink preparation, and customer interaction techniques.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Manager/ Booth Renter
- Led team to enhance customer service protocols, improving client satisfaction and retention.
- Developed and implemented staff training programs to ensure compliance with industry standards.
- Oversaw inventory management processes, optimizing product availability and reducing waste.
- Collaborated with marketing teams on promotional strategies, increasing brand visibility in local market.
- Managed scheduling systems, ensuring optimal staffing levels during peak service times.
- Facilitated regular team meetings to foster communication and align on business goals and objectives.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Established performance metrics for team members, tracking progress toward organizational targets.
Lead Esthetician/Manager
6 Years 7 Months- Cleaned and disinfected equipment to promote safe and sanitary environment.
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Studied ingredients in products to explain benefits to clients.
- Performed treatments and created and maintained records of treatment according to company policy.
- Guided patients through process, explaining what to expect and how to follow up to improve results.
- Contacted patients to prepare for treatment, follow up after services and recommend promotions.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Created repeat business by developing long-term relationships with regular customers.
- Performed consultations for patients before scheduling treatments.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Discussed procedures and treatment options with clients.
- Handled busy schedules and stayed on top of key deadlines.
- Resolved customer complaints and facilitated conflict resolutions.
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff on spa protocols and customer engagement techniques.
- Developed and implemented standard operating procedures for enhanced efficiency.
- Collaborated with vendors to maintain inventory of spa products and supplies.
- Oversaw scheduling and coordination of staff to optimize service delivery.
- Analyzed customer feedback to drive improvements in services offered.
- Led marketing initiatives to increase client retention and attract new clientele.
- Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
- Recorded product sales into spa's weekly income report.
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.
- Established a welcoming atmosphere for guests through exceptional customer service interactions from arrival to departure.
- Coached employees on upselling techniques, resulting in higher average ticket sales per guest visit.
Aesthetician
6 Months- Cleaned and disinfected equipment to promote safe and sanitary environment.
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Studied ingredients in products to explain benefits to clients.
- Performed treatments and created and maintained records of treatment according to company policy.
- Educated guests on current promotions, events and services within store or salon.
- Practiced new makeup application techniques and color combinations to promote various makeup brands.
- Executed laser hair removal and microdermabrasion procedures.
- Reinforced customer selections by reviewing use and benefits of chosen products.
Assistant
1 Year- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Supervised aquatic staff and administered performance evaluations to communicate expectations.
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
Sales Associate
1 Year- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Master Aesthetician
No Degree - Business Administration And Management
High School Diploma
Skills
Achieved high client satisfaction through effective laser hair removal techniques.
Improved skin texture for clients via successful microneedling treatments.
Delivered exceptional waxing services
enhancing client comfort.
Elevated client looks with expertly applied eyelash extensions.
Boosted skin hydration and glow through hydrafacial treatments.
Enhanced facial rejuvenation using advanced Oxygeneo and Lumenis devices.
Successfully removed unwanted tattoos
restoring skin appearance.
Improved skin clarity with effective IPL photofacial treatments.
Restored skin vitality through ablative skin resurfacing techniques.
Provided flawless makeup application for diverse client needs.
Created perfectly shaped brows with eyebrow lamination and tinting.
Transformed client lashes with eyelash lift and tint services.
Certification
- Certified and Trained in Intense Pulse Light Laser
- INMODE Laser training certification
- DMK Program 1 Skin Revision Training
- Certified Eyelash Extension Artist
- Hydrafacial Certification
- Revision Skin Care training
Timeline
Bartender
Christies Sports Bar & Grill
2026.05 - CurrentRead More
Bartender
Industry Gastro Lounge
2023.01 - 2026.04Read More
Aesthetician
Wheeler Med Spa
2022.05 - 2022.11Read More
Lead Esthetician/Manager
Sculpted Medical Spa
2020.01 - 2024Read More
Assistant
Centro Aquatics
2019.01 - 2020.01Read More
Sales Associate
Von Maur
2018.01 - 2019.01Read More
Central Oklahoma College
Master Aesthetician
Read More
Manager/ Booth Renter
Posh Beauty Med Spa
2024 - 2026Read More
Randall University
No Degree from Business Administration And Management
Read More
Woodward High School
High School Diploma
Read More