Chloejane Velasquez
Los Angeles ,CA
Summary
Motivated individual committed to learning and developing new skill sets necessary for medical care (e.g customer service, holistic viewpoints and problem solving). Self-driven student open to endeavor on-site learning through immersion. Uses perseverance, integrity, and team collaboration to reach customer and business goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Victoria's Secret & PINK
05.2024 - 08.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Sales Associate
AEO & Aerie Store
07.2023 - 07.2024
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
Event Staff Volunteer
Fugitive Toys
08.2022 - 06.2023
- Greeted guests and welcomed patrons in support of company service policy.
- Checked-in Small business owners and vendors to corresponding sales location
- Provide necessary information about event activities and specialties
- Monitored and Perform Ticket Sales
- Open assistance to customers of all ages (3-60+)
Education
Associate of Science - Pre-Nursing
Santa Monica College
Santa Monica, CA2026
High School Diploma -
Jefferson High School
Daly City, CA05.2024
Skills
- Upselling
- Merchandising knowledge
- Customer Service
- Teamwork and Collaboration
- Contract Preparation
- Product Sales
- POS System Operation
- Excellent people skills
- Listening Skills
- Adapt to diverse groups
- Verbal/written communication
- Outgoing Personality
Certification
- CPR Certified, American Heart Association acquired April 2024
Dancing
Dancing is a way for me to not only embrace story telling and physical activity but to also engage and create a knowledge of the body's physiology. I've been dancing for over 7 years.
Languages
English
Native or Bilingual
American Sign Language
Elementary
Timeline
Seasonal Sales Associate
Victoria's Secret & PINK
05.2024 - 08.2024
Sales Associate
AEO & Aerie Store
07.2023 - 07.2024
Event Staff Volunteer
Fugitive Toys
08.2022 - 06.2023
Associate of Science - Pre-Nursing
Santa Monica College
High School Diploma -
Jefferson High School
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