Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chneiko Ellis

Aurora,IL

Summary


Experienced Medical Insurance Claim Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 10+ years of experience and willingness to take on any challenge.

Overview

17
17
years of professional experience

Work History

Claims Specialist

Claims Services Inc.
08.2011 - Current
  • Verified client information by analyzing existing evidence on file.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Determined appropriateness of payers (COB) to protect organization and minimize risk.
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Checked documentation for accuracy and validity on updated systems.
  • Followed up with customers on unresolved issues.

Customer Service Representative

Dreyer Medical
12.2007 - 06.2011
  • Answer incoming calls and provide information about physicians and services
  • Process medical prescription claims
  • Responded to patient requests for appointments with a preferred physician
  • Identified and resolved discrepancies and errors in customer accounts.
  • Collaborated with triage to enhance customer service experience in regard to patients concerns
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Associate of Arts -

Waubonsee Community College
Sugar Grove, IL
05.2023

Skills

  • Strong analytical skills
  • Coverage assessments
  • Complex claims consulting
  • Verbal Communication
  • Policy interpretation
  • Claims processing
  • Proficient in Microsoft Office, Word, Excel and EMR computer programs

Timeline

Claims Specialist

Claims Services Inc.
08.2011 - Current

Customer Service Representative

Dreyer Medical
12.2007 - 06.2011

Associate of Arts -

Waubonsee Community College

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