Summary
Overview
Work History
Education
Certification
Affiliations
Timeline
Hi, I’m

Chong Pha

Eau Claire,WI
Chong Pha

Summary

Organized and motivated retail sales professional with a proven track record of high productivity and efficient task completion. Demonstrates expertise in customer service, inventory management, and sales strategy development, ensuring exceptional customer experiences. Strong time management and organizational skills contribute to effective team collaboration and problem-solving. Committed to continuous learning and adapting to new challenges within diverse environments.

Overview

10
years of professional experience
1
Certification

Work History

Walmart
Eau Claire, WI

Apparel Associate
08.2024 - 11.2024

Job overview

  • Provided customers with information regarding product features, benefits, and care instructions.
  • Recovered and organized stock throughout each shift to keep racks customer-ready.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized promotional displays for seasonal events such as holiday sales.

Menards
Eau Claire, WI

Data Entry Clerk
07.2022 - 12.2022

Job overview

  • Identified, corrected, and reported data entry errors.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Maintained data entry requirements by following data program techniques and procedures.
  • Verified accuracy and completeness of data entry into the database system.
  • Reviewed, corrected or deleted data, verifying customer and account information.

Ross Dress for Less
Eau Claire, WI

Backroom Stocker
09.2021 - 06.2022

Job overview

  • Stocked shelves with products following store procedures for product placement.
  • Organized backroom storage areas to maximize space efficiency.
  • Executed price changes, markdowns, and transfers as directed.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

Sam's Club
Eau Claire, WI

Cashier
05.2018 - 12.2019

Job overview

  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

McDonald's
Eau Claire, WI

Manager
03.2015 - 02.2018

Job overview

  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategic plans to achieve company objectives.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Education

Memorial High School
Eau Claire

High School Diploma
05-2019

Professional Hair And Design Academy
Eau Claire

Cosmetologist from Cosmetology

Certification

  • Pretty in a Minute - Balayage Training
  • Pretty in a Minute - Keratin Smoothing Treatment
  • Pretty in a Minute - Hair Extension

Affiliations

  • Real Life Academy - 2015
  • Rotary Youth Leadership - 2016
  • Eau Claire Youth Leadership - Eau Claire Chambers - 2017
  • DECA Marketing - 2017-2018
  • Upward Bound Member - 2015-2018
  • Boys and Girls Club Member - 2015-2018
  • WEOP/EIP Member - 2015-2018

Timeline

Apparel Associate

Walmart
08.2024 - 11.2024

Data Entry Clerk

Menards
07.2022 - 12.2022

Backroom Stocker

Ross Dress for Less
09.2021 - 06.2022

Cashier

Sam's Club
05.2018 - 12.2019

Manager

McDonald's
03.2015 - 02.2018

Memorial High School

High School Diploma

Professional Hair And Design Academy

Cosmetologist from Cosmetology

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Chong Pha