Chorae Simmonds
Staten Island,NY
Summary
To pursue and sustain a full-time position that provides professional challenges and requires the application of exceptional time management, interpersonal skills, and problem-solving abilities. A candidate who is dependable and organized, and who is capable of managing multiple priorities with a positive attitude. Willingness to assume additional responsibilities in order to achieve the team's objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Paraprofessional
White Glove Community Care
06.2024 - Current
- Oversaw students in classrooms and common areas to monitor, enforce rules, and support the lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Customer Service Supervisor
Kohls
11.2014 - 06.2024
- Assisted in mediating conflicts between employees or customers as needed to ensure harmonious workplace atmosphere
- Assist customers service employees in the performance of their job duties such assisting with customer inquiries and resolving customer issues and complaints
- Improved customer service standards with proactive assessments of staff performance and constructive feedback
- Performed daily clerical duties by using Microsoft word, Microsoft Excel, and Google documents
Sortation Associate
Amazon
06.2021 - 03.2023
- Helped maintain distribution center performance levels by moving finished mail to loading dock
- Managed mail handling paperwork, including skid tags, and loading documentation
- Prepared for shipments by building boxes for deliveries
- Receive and prepare inventory for delivery
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders
- View by prompts on screens and follow direction for some tasks
Cashier
Under the sea
06.2014 - 08.2014
- Balanced cash drawer at beginning and end of each shift
- Addressed customer questions and complaints with professionalism
- Gave customers full attention and attended to their needs
- Kept clean, organized and well-stocked checkout areas
- Engaged customers in pleasant conversation while completing cash register transactions
- Provided information to customers on products or services
- Informed customers of promotions and special offers to increase sales
Assistant Decorator
Hearts Unfold
05.2012 - 05.2014
- Installed complete decorations following designer plans
- Coordinated with other professionals such as electricians, plumbers, or carpenters when needed
- Staged properties for sale by highlighting key features using strategic furniture placement and accessory choices
- Obtained quality supplies for decorating jobs by maintaining relationships with vendors and suppliers
- Enhanced rooms with finishing touches to bring larger elements together in one cohesive look
Customer Service Representative
Best of Brooklyn Inc
07.2011 - 09.2011
- Delivered fast and friendly service to handle questions and service complaints
- Enhanced customer satisfaction with fast, knowledgeable service
- Anticipated needs and resolved problems to keep customers happy
- Addressed and resolved customer concerns and complaints
Camp Counselor
New York Hope Camp for Kids
06.2010 - 08.2010
- Enforced consistent camp policies to keep campers safe
- Cleaned, maintained and oversaw proper use of camp facilities and equipment
- Facilitated team-building exercises among campers
- Provided supervision and guidance to campers during daily routines
Education
Bachelor of Science (B.S.) - Health Information And Technology
DeVry University
Naperville, Illinois09.2026
Associate in Science (A.S.) - Medical Billing And Coding
DeVry University
Naperville, Illinois09.2022
Skills
- Helping Students with Special Needs
- Behavior Management
- Small Group and Individual Assistance
- Decision-Making
- Team Building and Leadership
- Team Development
- Customer service
- Technology
- Microsoft Knowledgeable
- Effective Communication
Targetedjob
Health Information Technologist
Certification
Certified to administer Epi-pen
Certified in Crisis Management
Certified in Paraprofessional Skills
Timeline
Paraprofessional
White Glove Community Care
06.2024 - Current
Sortation Associate
Amazon
06.2021 - 03.2023
Customer Service Supervisor
Kohls
11.2014 - 06.2024
Cashier
Under the sea
06.2014 - 08.2014
Assistant Decorator
Hearts Unfold
05.2012 - 05.2014
Customer Service Representative
Best of Brooklyn Inc
07.2011 - 09.2011
Camp Counselor
New York Hope Camp for Kids
06.2010 - 08.2010
Bachelor of Science (B.S.) - Health Information And Technology
DeVry University
Associate in Science (A.S.) - Medical Billing And Coding
DeVry University
Certified to administer Epi-pen
Certified in Crisis Management
Certified in Paraprofessional Skills
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