Kerlibeth Diaz
Brooklyn,NY
Summary
Overview
9
9
years of professional experience
Work History
HR INTERVIEWER/RECRUITMENT
White Glove Community Care
07.2023 - Current
- Conducted interviews with participants to assess eligibility.
- Conducted phone and video interviews to assess candidates based in remote locations.
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
- Increased candidate engagement by conducting thorough and personable interviews.
- Utilized behavioral-based interviewing techniques to evaluate candidates' experience and skills.
- Obtained updated contact information from all subjects and verified data for accuracy.
SUPERMARKET MANAGER
Waverly Gourmet Market
11.2018 - 07.2023
- Conducted regular meetings with department heads in order to review progress towards achieving goals set out at the start of each month
- Maintained high standards of product quality control by regularly inspecting stock deliveries for expiration dates or damaged items
- Managed the day-to-day operations of the supermarket, including hiring, training and scheduling staff members
- Utilized problem-solving skills to resolve challenging customer issues promptly and professionally
- Created detailed reports on sales performance, store inventory levels and staff productivity metrics, as well as recommending strategies for improvement
- Managed financial aspects of supermarket operations, including budgeting, revenue tracking, and expense control.
- Analyzed sales data to identify trends and adjust inventory levels accordingly for maximum efficiency.
PRICE COORDINATOR
Waverly Gourmet Market
11.2018 - Current
- Implemented processes for monitoring competitor's prices and adjusting company prices accordingly
- Conducted regular audits of invoices against contracts to verify accuracy of billing amounts
- Maintained accurate records of all price changes in the system to ensure accuracy of pricing information
- Established timely schedules for pricing support and set targets to acquire, correlate and analyze products.
- Conducted regular competitor analyses to identify potential areas of improvement within our company''s own pricing strategy, making recommendations as needed for adjustments or new offerings.
- Facilitated smooth communication between departments, sharing relevant pricing updates with sales, finance, and procurement teams.
- Reported safety and security hazards to adhere to company and personnel policies and procedures.
SUPERMARKET CASHIER
Waverly Gourmet Market
02.2016 - 10.2018
- Operated cash register and accurately processed payments, returns, and exchanges
- Provided excellent customer service by greeting customers and offering assistance
- Counted and balanced cash drawer at the beginning and end of each shift
Education
ASSOCIATE IN ARTS (A.A.) - CRIMINAL JUSTICE
Borough of Manhattan Community College
NEW YORK, NY06.2021
High School Diploma -
WILLIAMSBURG CHARTER HIGH SCHOOL
Brooklyn, NY06-2018
Skills
- Store Management
- Computer Proficiency
- Accounts Payable
- Accounts Receivable
- Critical Thinking
- Active Listening
Awards
DEAN'S LIST, Borough of Manhattan Community College, Fall 2018
Timeline
HR INTERVIEWER/RECRUITMENT
White Glove Community Care
07.2023 - Current
SUPERMARKET MANAGER
Waverly Gourmet Market
11.2018 - 07.2023
PRICE COORDINATOR
Waverly Gourmet Market
11.2018 - Current
SUPERMARKET CASHIER
Waverly Gourmet Market
02.2016 - 10.2018
ASSOCIATE IN ARTS (A.A.) - CRIMINAL JUSTICE
Borough of Manhattan Community College
High School Diploma -
WILLIAMSBURG CHARTER HIGH SCHOOL
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