Chouk Bolden
Cedar Hill,TX
Summary
Motivated caseworker with a strong foundation in project management and community outreach. Skilled in client engagement and office coordination, dedicated to enhancing resident participation and streamlining administrative tasks.
Overview
17
17
years of professional experience
Work History
Caseworker Student Intern
Mission Oak Cliff
Dallas, Texas
01.2024 - 04.2025
- Provided meals, clothing, and essential hygiene supplies to address immediate needs while facilitating referrals to support services.
- Engaged with unsheltered individuals experiencing homelessness to assess needs and connect them with mental health and medical resources.
- Coordinated community outreach events to enhance resident engagement
- Engaged with individuals, families, and the homeless to provide information about available programs and services.
- Collaborated with team members to develop program materials and resources.
- Maintain accurate records and documentation of services and referrals in the individual and homeless case management information system
- Collaborated and communicated with agencies serving individuals and families experiencing homelessness, using multidisciplinary approaches to develop and implement effective intervention strategies
- Attended meetings to deliver motivational interviewing, presentations, and reports to management and community partners, while facilitating stakeholder meetings to address community concerns.
- Interacted with clients from various socioeconomic backgrounds.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
Security Dispatcher
Arlington ISD
Arlington, Texas
05.2008 - 01.2023
- Managed and monitored security systems and alarms across district-wide sites to ensure safety and quick response
- Responded to emergency calls and dispatched security officers to assist.
- Coordinated communication between security personnel and local authorities.
- Collaborated with school administrators to address safety concerns effectively.
- Provided training to new dispatchers on communication systems and procedures.
- Demonstrated strong skills in organization, prioritization, communication, customer service, team supervision, and interpersonal skills
Education
Bachelor of Science - Human Service Management And Leadership
University of North Texas At Dallas
7300 University Hills Blvd, Dallas, Texas 7524105-2025
Skills
- Project management
- Program development
- Client engagement
- Community outreach
- Team collaboration
- Office coordination
Languages
Lao
Native/ Bilingual
Thai
Limited
Timeline
Caseworker Student Intern
Mission Oak Cliff
01.2024 - 04.2025
Security Dispatcher
Arlington ISD
05.2008 - 01.2023
Bachelor of Science - Human Service Management And Leadership
University of North Texas At Dallas